Windows update successfully installs KB2802618 repeatedly

Anonymous
2013-10-17T13:25:01+00:00

Windows Update continually installs KB2802618.

I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates.

I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues.

Still no joy.

Issues

  • DISM /cleanup-image returns that the option is unknown
  • The Installed Updates list is empty
  • (therefore) it is not possible to uninstall and re-install updates

Solutions attempted:

  • wsreset
  • Windows UPdate Troubleshooter and Cleanup Tool
  • Rename of cabroot2 and SoftwareDistribution [post]
  • Confirmed user group similar memberships between Windows 8 devices (one working, one not)
  • Using Powershell for /cleanup-image [post]
  • Checking registry entry permissions between Windows 8 devices
  • Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least

CONCLUSION

Manual repair was NOT successful.  After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all.  This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work).

Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option).

After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-19T07:28:20+00:00
    1. In the elevated command prompt, copy and paste the command below

    Dism /Online /Cleanup-Image /CheckHealth

    Immediately I get:

    Error 87

    The cleanup-image option is unknown

    The DISM version returns as 6.2.9200.16384

    =======================================

    2013-10-19 08:27:29, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:30, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:31, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:32, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:33, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:34, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:35, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:36, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:37, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID - waiting for a second and trying again, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:38, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed to create session classID, hr:0x80004002 - CDISMPackageManager::RefreshInstanceAndLock(hr:0x80004002)

    2013-10-19 08:27:38, Error                 DISM   DISM Package Manager: PID=3872 TID=3256 Failed doing internal initialization - CDISMPackageManager::Initialize(hr:0x80004002)

    2013-10-19 08:27:38, Warning               DISM   DISM Provider Store: PID=3872 TID=3256 Failed to call Initialize method on IDismServicingProvider Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

    2013-10-19 08:27:38, Warning               DISM   DISM Provider Store: PID=3872 TID=3256 Failed to Load the provider: C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\CbsProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM OS Provider: PID=3872 TID=3256 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

    2013-10-19 08:27:38, Info                  DISM   DISM Driver Manager: PID=3872 TID=3256 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Warning               DISM   DISM Provider Store: PID=3872 TID=3256 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

    2013-10-19 08:27:38, Warning               DISM   DISM Provider Store: PID=3872 TID=3256 Failed to Load the provider: C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Warning               DISM   DISM Provider Store: PID=3872 TID=3256 Failed to Load the provider: C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Loading Provider from location C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Connecting to the provider located at C:\Users\Peter\AppData\Local\Temp\5AB30DBF-8F59-438E-A2C0-43A485131DB5\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Transmog Provider: PID=3872 TID=3256 Current image session is [ONLINE] - CTransmogManager::GetMode

    2013-10-19 08:27:38, Info                  DISM   DISM Transmog Provider: PID=3872 TID=3256 Audit Mode: [No] - CTransmogManager::Initialize

    2013-10-19 08:27:38, Info                  DISM   DISM Transmog Provider: PID=3872 TID=3256 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2013-10-19 08:27:38, Info                  DISM   DISM Transmog Provider: PID=3872 TID=3256 Product Type: [WinNT] - CTransmogManager::Initialize

    2013-10-19 08:27:38, Info                  DISM   DISM Transmog Provider: PID=3872 TID=3256 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2013-10-19 08:27:38, Error                 DISM   DISM.EXE: No providers were found that support the command(cleanup-image). HRESULT=0

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=3872 TID=3256 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE:

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->

    2013-10-19 08:27:38, Info                  DISM   DISM.EXE:

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=4400 TID=9036 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=4400 TID=9036 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-19 08:27:38, Info                  DISM   DISM Provider Store: PID=4400 TID=9036 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

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  2. Anonymous
    2013-10-19T09:39:29+00:00

    In an attempt to get this working, I ran it through Powershell, with these results:

    PS C:\Windows\system32> repair-windowsimage -online -checkhealth

    repair-windowsimage : Repair-WindowsImage failed. Error code = 0x80004002

    At line:1 char:1

    • repair-windowsimage -online -checkhealth
    •
    • CategoryInfo          : NotSpecified: (:) [Repair-WindowsImage], COMException
    • FullyQualifiedErrorId : Microsoft.Dism.Commands.RepairWindowsImageCommand

    I confirmed that wuapi.dll is the WIndows 8 version and had not become corrupted.

    Incidentally, I am not able to install Language Packs, either.

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  3. Anonymous
    2013-10-19T11:57:34+00:00

    i have same issue can't solve it

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  4. Anonymous
    2013-10-19T14:10:33+00:00

    I have exactly the same problem here in Thailand.  Complete around 35%, tries twice and then fails and does rollback. Could not find Windows 8.1 update from store due to this error I guess ?

    Here's part of my CBS log, I've also tried all the tricks in this post but doesn't help. DIMS command wouldn't complete as well.

    2013-10-19 20:35:35, Info                  CBS    TI: --- Initializing Trusted Installer ---

    2013-10-19 20:35:35, Info                  CBS    TI: Last boot time: 2013-10-19 20:35:03.495

    2013-10-19 20:35:35, Info                  CBS    Starting TrustedInstaller initialization.

    2013-10-19 20:35:35, Info                  CBS    Ending TrustedInstaller initialization.

    2013-10-19 20:35:35, Info                  CBS    Starting the TrustedInstaller main loop.

    2013-10-19 20:35:35, Info                  CBS    TrustedInstaller service starts successfully.

    2013-10-19 20:35:35, Info                  CBS    Registering for Winlogon CreateSession notifications

    2013-10-19 20:35:36, Info                  CBS    Starting TiWorker initialization.

    2013-10-19 20:35:36, Info                  CBS    Ending TiWorker initialization.

    2013-10-19 20:35:36, Info                  CBS    Starting the TiWorker main loop.

    2013-10-19 20:35:36, Info                  CBS    TiWorker starts successfully.

    2013-10-19 20:35:36, Info                  CBS    Universal Time is: 2013-10-19 13:35:36.218

    2013-10-19 20:35:36, Info                  CBS    Loaded Servicing Stack v6.2.9200.16613 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\cbscore.dll

    2013-10-19 20:35:36, Info                  CSI    00000001@2013/10/19:13:35:36.640 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f8ee786429 @0x7f8ef0495ca @0x7f8ef004d64 @0x7f6fcb5d1df @0x7f6fcb5de63 @0x7f8f45b2185)

    2013-10-19 20:35:36, Info                  CSI    00000002@2013/10/19:13:35:36.765 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f8ee786429 @0x7f8ef0a5e9c @0x7f8ef067349 @0x7f8ef004ed7 @0x7f6fcb5d1df @0x7f6fcb5de63)

    2013-10-19 20:35:36, Info                  CBS    SQM: Initializing online with Windows opt-in: True

    2013-10-19 20:35:36, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2013-10-19 20:35:36, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2013-10-19 20:35:54, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2

    2013-10-19 20:35:54, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2013-10-19 20:35:54, Info                  CBS    Startup: BlockTime: 10800000ms, BlockTimeIncrement: 900000ms

    2013-10-19 20:35:54, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: ExecuteStateNone, SubStage: 0

    2013-10-19 20:35:54, Info                  CBS    Blocked system sleep; prior state: 0x80000000

    2013-10-19 20:35:54, Info                  CBS    Retrieved original failure status: 0x00000000, last forward execute state: CbsExecuteStateStageDrivers

    2013-10-19 20:35:54, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: ExecuteStateNone, SubStage: 0

    2013-10-19 20:35:54, Info                  CBS    Execute state was not set.  Assuming ExecuteStateStart.

    2013-10-19 20:35:54, Info                  CBS    Startup: current ExecuteState is CbsExecuteStateStageDrivers

    2013-10-19 20:35:54, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: CbsExecuteStateStageDrivers, SubStage: 0

    2013-10-19 20:35:54, Info                  CBS    Disabling LKG boot option

    2013-10-19 20:35:54, Info                  CBS    Startup: Initializing driver operations queue.

    2013-10-19 20:35:54, Info                  CBS    Startup: Initializing advanced operation queue.

    2013-10-19 20:35:55, Info                  CBS    Startup: Changing logon timeout to a sliding window timeout: 900000

    2013-10-19 20:35:55, Info                  CSI    00000003 CSI Store 4297957104 (0x00000001002d9ef0) initialized

    2013-10-19 20:35:55, Info                  CBS    Startup: Waiting for SC autostart event

    2013-10-19 20:35:55, Info                  CBS    Startup: SC autostart event signaled

    2013-10-19 20:35:55, Info                  CBS    Failed reading PoqexecCmdline registry key [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2013-10-19 20:35:55, Info                  CBS    Failed to get poqexec cmdline from Components\Configuration. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2013-10-19 20:35:55, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateResolvePending

    2013-10-19 20:35:55, Info                  CBS    SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateResolvePending, SubStage: 0

    2013-10-19 20:35:55, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0

    2013-10-19 20:35:55, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0x100b2e588

    2013-10-19 20:35:55, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

    2013-10-19 20:35:55, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x2bc

    2013-10-19 20:35:55, Info                  CSI    00000007@2013/10/19:13:35:55.751 Beginning NT transaction commit...

    2013-10-19 20:35:55, Info                  CSI    00000008@2013/10/19:13:35:55.751 CSI perf trace:

    CSIPERF:TXCOMMIT;408

    2013-10-19 20:35:56, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Percent progress: 35.

    2013-10-19 20:35:56, Error                 CSI    00000009@2013/10/19:13:35:56.501 (F) base\lstring\lutf8_string.cpp(455): Error STATUS_INVALID_PARAMETER originated in function RtlSplitLUtf8String expression: ::RtlIsLUtf8StringValid(String)

    [gle=0x80004005]

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019133535.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019110209.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019101308.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019093002.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019085918.log to WER report.

    2013-10-19 20:35:56, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

    2013-10-19 20:35:56, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2013-10-19 20:35:58, Info                  CBS    Startup: Changing logon timeout to a static timeout: 10800000

    2013-10-19 20:36:13, Error                 CSI    0000000a (F) E_INVALIDARG #129# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::ResolvePendingTransactions(dwFlags = (DontFailIfPrimitivesPending|IndicatePrimitiveRollback), Progress = NULL, Phase = 0, Disposition = (unknown enumerant 0)[3]" | "0)[gle=0x80070057]

    2013-10-19 20:36:13, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0. [HRESULT = 0x80070057 - E_INVALIDARG]

    2013-10-19 20:36:13, Info                  CBS    Current global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateResolvePending

    2013-10-19 20:36:13, Info                  CBS    Previous global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone

    2013-10-19 20:36:13, Info                  CBS    Clearing HangDetect value

    2013-10-19 20:36:13, Info                  CBS    Saved last global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateResolvePending

    2013-10-19 20:36:13, Info                  CBS    Setting original failure status: 0x80070057, last forward execute state: CbsExecuteStateResolvePending

    2013-10-19 20:36:13, Info                  CBS    TI: CBS has signaled that a reboot is required.

    2013-10-19 20:36:13, Info                  CBS    Startup: Failed, restart required to try again.

    2013-10-19 20:36:13, Info                  CBS    Startup: Processing complete. [HRESULT = 0x80070bc2 - ERROR_SUCCESS_REBOOT_REQUIRED]

    2013-10-19 20:36:13, Info                  CBS    Restored system sleep block state: 0x80000000

    2013-10-19 20:36:13, Info                  CBS    May have successfully finished startup processing but another reboot and executing startup processing again is required to be sure.

    2013-10-19 20:36:13, Info                  CBS    Simplifying Winlogon CreateSession notifications

    2013-10-19 20:36:13, Info                  CBS    Startup: received notification that startup processing completed and a restart has been initiated.

    2013-10-19 20:36:13, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070bc2]

    2013-10-19 20:36:13, Info                  CBS    Startup processing thread terminated normally

    2013-10-19 20:36:13, Info                  CBS    TiWorker signaled for shutdown, going to exit.

    2013-10-19 20:36:13, Info                  CBS    Ending the TiWorker main loop.

    2013-10-19 20:36:13, Info                  CBS    Starting TiWorker finalization.

    2013-10-19 20:36:14, Info                  CBS    Ending TiWorker finalization.

    2013-10-19 20:36:43, Info                  CBS    Starting TiWorker initialization.

    2013-10-19 20:36:43, Info                  CBS    Ending TiWorker initialization.

    2013-10-19 20:36:43, Info                  CBS    Starting the TiWorker main loop.

    2013-10-19 20:36:43, Info                  CBS    TiWorker starts successfully.

    2013-10-19 20:36:43, Info                  CBS    Universal Time is: 2013-10-19 13:36:43.364

    2013-10-19 20:36:43, Info                  CBS    A startup was requested while a reboot is in progress

    2013-10-19 20:36:43, Info                  CBS    Loaded Servicing Stack v6.2.9200.16613 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\cbscore.dll

    2013-10-19 20:36:43, Info                  CSI    00000001@2013/10/19:13:36:43.364 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f8e94a6429 @0x7f8e98595ca @0x7f8e9814d64 @0x7f6fcb5d1df @0x7f6fcb5d95c @0x7f8f45b2185)

    2013-10-19 20:36:43, Info                  CSI    00000002@2013/10/19:13:36:43.379 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f8e94a6429 @0x7f8e98b5e9c @0x7f8e9877349 @0x7f8e9814ed7 @0x7f6fcb5d1df @0x7f6fcb5d95c)

    2013-10-19 20:36:43, Info                  CBS    SQM: Initializing online with Windows opt-in: True

    2013-10-19 20:36:43, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2013-10-19 20:36:43, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2013-10-19 20:36:43, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2

    2013-10-19 20:36:43, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2013-10-19 20:36:43, Info                  CBS    Failed to create session. [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:36:43, Info                  CBS    Failed to create cbs session [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:36:43, Info                  CBS    Failed to create session. [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:36:43, Info                  CBS    Failed to create cbs session [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:36:43, Info                  CBS    Failed to create a worker session [HRESULT = 0x8007045b]

    2013-10-19 20:36:43, Info                  CBS    Failed to create worker session. [HRESULT = 0x8007045b]

    2013-10-19 20:36:43, Info                  CBS    Failed to get worker session. [HRESULT = 0x8007045b]

    2013-10-19 20:36:45, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.

    2013-10-19 20:36:45, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_NOTIFICATION:SHUTDOWN

    2013-10-19 20:36:45, Info                  CBS    Stopping Winlogon CreateSession notifications

    2013-10-19 20:36:45, Info                  CBS    Unloading SysNotify DLL

    2013-10-19 20:36:45, Info                  CBS    TiWorker signaled for shutdown, going to exit.

    2013-10-19 20:36:45, Info                  CBS    Ending the TiWorker main loop.

    2013-10-19 20:36:45, Info                  CBS    Starting TiWorker finalization.

    2013-10-19 20:36:45, Info                  CBS    Ending TiWorker finalization.

    2013-10-19 20:36:45, Info                  CBS    Ending the TrustedInstaller main loop.

    2013-10-19 20:36:45, Info                  CBS    Starting TrustedInstaller finalization.

    2013-10-19 20:36:45, Info                  CBS    Ending TrustedInstaller finalization.

    2013-10-19 20:37:39, Info                  CBS    TI: --- Initializing Trusted Installer ---

    2013-10-19 20:37:39, Info                  CBS    TI: Last boot time: 2013-10-19 20:37:13.495

    2013-10-19 20:37:39, Info                  CBS    Starting TrustedInstaller initialization.

    2013-10-19 20:37:39, Info                  CBS    Ending TrustedInstaller initialization.

    2013-10-19 20:37:39, Info                  CBS    Starting the TrustedInstaller main loop.

    2013-10-19 20:37:39, Info                  CBS    TrustedInstaller service starts successfully.

    2013-10-19 20:37:39, Info                  CBS    Registering for Winlogon CreateSession notifications

    2013-10-19 20:37:40, Info                  CBS    Starting TiWorker initialization.

    2013-10-19 20:37:40, Info                  CBS    Ending TiWorker initialization.

    2013-10-19 20:37:40, Info                  CBS    Starting the TiWorker main loop.

    2013-10-19 20:37:40, Info                  CBS    TiWorker starts successfully.

    2013-10-19 20:37:40, Info                  CBS    Universal Time is: 2013-10-19 13:37:40.342

    2013-10-19 20:37:40, Info                  CBS    Loaded Servicing Stack v6.2.9200.16613 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\cbscore.dll

    2013-10-19 20:37:40, Info                  CSI    00000001@2013/10/19:13:37:40.811 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffcb0b6429 @0x7ffcb5995ca @0x7ffcb554d64 @0x7f6dfe3d1df @0x7f6dfe3de63 @0x7ffd0532185)

    2013-10-19 20:37:41, Info                  CSI    00000002@2013/10/19:13:37:41.124 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffcb0b6429 @0x7ffcb5f5e9c @0x7ffcb5b7349 @0x7ffcb554ed7 @0x7f6dfe3d1df @0x7f6dfe3de63)

    2013-10-19 20:37:41, Info                  CBS    SQM: Initializing online with Windows opt-in: True

    2013-10-19 20:37:41, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2013-10-19 20:37:41, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2013-10-19 20:37:57, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2

    2013-10-19 20:37:57, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2013-10-19 20:37:57, Info                  CBS    Startup: BlockTime: 10800000ms, BlockTimeIncrement: 900000ms

    2013-10-19 20:37:57, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: ExecuteStateNone, SubStage: 0

    2013-10-19 20:37:57, Info                  CBS    Blocked system sleep; prior state: 0x80000000

    2013-10-19 20:37:57, Info                  CBS    Retrieved original failure status: 0x80070057, last forward execute state: CbsExecuteStateResolvePending

    2013-10-19 20:37:57, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: ExecuteStateNone, SubStage: 0

    2013-10-19 20:37:57, Info                  CBS    Startup: current ExecuteState is CbsExecuteStateResolvePending

    2013-10-19 20:37:57, Info                  CBS    SetProgressMessage: progressMessageStage: 0, ExecuteState: CbsExecuteStateResolvePending, SubStage: 0

    2013-10-19 20:37:57, Info                  CBS    Disabling LKG boot option

    2013-10-19 20:37:57, Info                  CBS    Startup: Initializing driver operations queue.

    2013-10-19 20:37:57, Info                  CBS    Startup: Initializing advanced operation queue.

    2013-10-19 20:37:57, Info                  CBS    Startup: Changing logon timeout to a sliding window timeout: 900000

    2013-10-19 20:37:58, Info                  CSI    00000003 CSI Store 382488956192 (0x000000590e1e4d20) initialized

    2013-10-19 20:37:58, Info                  CBS    Startup: Waiting for SC autostart event

    2013-10-19 20:37:58, Info                  CBS    Startup: SC autostart event signaled

    2013-10-19 20:37:58, Info                  CBS    SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateResolvePending, SubStage: 0

    2013-10-19 20:37:58, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0

    2013-10-19 20:37:58, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0x590ea6e0d8

    2013-10-19 20:37:58, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

    2013-10-19 20:37:58, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x2b8

    2013-10-19 20:37:58, Info                  CSI    00000007@2013/10/19:13:37:58.478 Beginning NT transaction commit...

    2013-10-19 20:37:58, Info                  CSI    00000008@2013/10/19:13:37:58.478 CSI perf trace:

    CSIPERF:TXCOMMIT;800

    2013-10-19 20:37:58, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Percent progress: 35.

    2013-10-19 20:37:59, Error                 CSI    00000009@2013/10/19:13:37:59.196 (F) base\lstring\lutf8_string.cpp(455): Error STATUS_INVALID_PARAMETER originated in function RtlSplitLUtf8String expression: ::RtlIsLUtf8StringValid(String)

    [gle=0x80004005]

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019133535.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019110209.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019101308.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019093002.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019085918.log to WER report.

    2013-10-19 20:37:59, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

    2013-10-19 20:37:59, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2013-10-19 20:38:03, Info                  CBS    Startup: Changing logon timeout to a static timeout: 10800000

    2013-10-19 20:38:18, Error                 CSI    0000000a (F) E_INVALIDARG #129# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::ResolvePendingTransactions(dwFlags = (DontFailIfPrimitivesPending|IndicatePrimitiveRollback), Progress = NULL, Phase = 0, Disposition = (unknown enumerant 0)[3]" | "0)[gle=0x80070057]

    2013-10-19 20:38:18, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0. [HRESULT = 0x80070057 - E_INVALIDARG]

    2013-10-19 20:38:18, Info                  CBS    Current global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateResolvePending

    2013-10-19 20:38:18, Info                  CBS    Previous global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateResolvePending

    2013-10-19 20:38:18, Error                 CBS    Startup: No progress detected while needing to process the advanced operation queue, rolling back and cancelling the transaction. [HRESULT = 0x80004005 - E_FAIL]

    2013-10-19 20:38:18, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed

    2013-10-19 20:38:18, Info                  CBS    SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed, SubStage: 0

    2013-10-19 20:38:18, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Rollback.

    2013-10-19 20:38:18, Error                 CSI    0000000b (F) Cannot cancel pending transactions while primitive operations are partially committed[gle=0x80004005]

    2013-10-19 20:38:18, Error                 CSI    0000000c@2013/10/19:13:38:18.682 (F) base\wcp\componentstore\com\cancel.cpp(352): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_Cancel expression: ((HRESULT)0x8000FFFFL)

    [gle=0x80004005]

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019133535.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019110209.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019101308.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019093002.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20131019085918.log to WER report.

    2013-10-19 20:38:18, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

    2013-10-19 20:38:18, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2013-10-19 20:38:18, Error                 CSI    0000000d (F) E_UNEXPECTED #664# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::Cancel(dwFlags = (RollBackAll), TxCount = 0, TxIds = [0:(null)[1]"]", Progress = NULL, Disp = (unknown enumerant 0))[gle=0x8000ffff]

    2013-10-19 20:38:18, Error                 CSI    0000000e (F) E_UNEXPECTED #663# from Windows::ServicingAPI::CCSIStore_ICSIStore::CancelPendingTransactions(dwFlags = 0x00000001, Transactions = [0:(null)[1]"]", Disposition = 0)

    [gle=0x8000ffff]

    2013-10-19 20:38:18, Error                 CBS    Startup: Failed to initiate a rollback transaction. A restart will be performed, prior to trying again. [HRESULT = 0x8000ffff - E_UNEXPECTED]

    2013-10-19 20:38:18, Info                  CBS    Current global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed

    2013-10-19 20:38:18, Info                  CBS    Previous global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateResolvePending

    2013-10-19 20:38:18, Info                  CBS    Clearing HangDetect value

    2013-10-19 20:38:18, Info                  CBS    Saved last global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed

    2013-10-19 20:38:18, Info                  CBS    TI: CBS has signaled that a reboot is required.

    2013-10-19 20:38:18, Info                  CBS    Startup: Failed, restart required to try again.

    2013-10-19 20:38:19, Info                  CBS    Startup: Processing complete. [HRESULT = 0x80070bc2 - ERROR_SUCCESS_REBOOT_REQUIRED]

    2013-10-19 20:38:19, Info                  CBS    Restored system sleep block state: 0x80000000

    2013-10-19 20:38:19, Info                  CBS    May have successfully finished startup processing but another reboot and executing startup processing again is required to be sure.

    2013-10-19 20:38:19, Info                  CBS    Progress: No do-not-reboot progress message string available [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

    2013-10-19 20:38:19, Info                  CBS    Startup: Failed getting localized progress string [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

    2013-10-19 20:38:19, Info                  CBS    Startup: Failed getting localized progress string [HRESULT = 0x80070490]

    2013-10-19 20:38:19, Info                  CBS    Simplifying Winlogon CreateSession notifications

    2013-10-19 20:38:19, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070bc2]

    2013-10-19 20:38:19, Info                  CBS    Startup processing thread terminated normally

    2013-10-19 20:38:19, Info                  CBS    TiWorker signaled for shutdown, going to exit.

    2013-10-19 20:38:19, Info                  CBS    Ending the TiWorker main loop.

    2013-10-19 20:38:19, Info                  CBS    Starting TiWorker finalization.

    2013-10-19 20:38:20, Info                  CBS    Ending TiWorker finalization.

    2013-10-19 20:38:47, Info                  CBS    Starting TiWorker initialization.

    2013-10-19 20:38:47, Info                  CBS    Ending TiWorker initialization.

    2013-10-19 20:38:47, Info                  CBS    Starting the TiWorker main loop.

    2013-10-19 20:38:47, Info                  CBS    TiWorker starts successfully.

    2013-10-19 20:38:47, Info                  CBS    Universal Time is: 2013-10-19 13:38:47.715

    2013-10-19 20:38:47, Info                  CBS    A startup was requested while a reboot is in progress

    2013-10-19 20:38:47, Info                  CBS    Loaded Servicing Stack v6.2.9200.16613 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\cbscore.dll

    2013-10-19 20:38:47, Info                  CSI    00000001@2013/10/19:13:38:47.715 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffc50c6429 @0x7ffc53a95ca @0x7ffc5364d64 @0x7f6dfe3d1df @0x7f6dfe3d95c @0x7ffd0532185)

    2013-10-19 20:38:47, Info                  CSI    00000002@2013/10/19:13:38:47.715 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffc50c6429 @0x7ffc5405e9c @0x7ffc53c7349 @0x7ffc5364ed7 @0x7f6dfe3d1df @0x7f6dfe3d95c)

    2013-10-19 20:38:47, Info                  CBS    SQM: Initializing online with Windows opt-in: True

    2013-10-19 20:38:47, Info                  CBS    SQM: Cleaning up report files older than 10 days.

    2013-10-19 20:38:47, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2013-10-19 20:38:47, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2

    2013-10-19 20:38:47, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2013-10-19 20:38:47, Info                  CBS    Failed to create session. [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:38:47, Info                  CBS    Failed to create cbs session [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:38:47, Info                  CBS    Failed to create session. [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:38:47, Info                  CBS    Failed to create cbs session [HRESULT = 0x8007045b - ERROR_SHUTDOWN_IN_PROGRESS]

    2013-10-19 20:38:47, Info                  CBS    Failed to create a worker session [HRESULT = 0x8007045b]

    2013-10-19 20:38:47, Info                  CBS    Failed to create worker session. [HRESULT = 0x8007045b]

    2013-10-19 20:38:47, Info                  CBS    Failed to get worker session. [HRESULT = 0x8007045b]

    2013-10-19 20:38:49, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.

    2013-10-19 20:38:49, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_NOTIFICATION:SHUTDOWN

    2013-10-19 20:38:49, Info                  CBS    Stopping Winlogon CreateSession notifications

    2013-10-19 20:38:49, Info                  CBS    Unloading SysNotify DLL

    2013-10-19 20:38:49, Info                  CBS    TiWorker signaled for shutdown, going to exit.

    2013-10-19 20:38:49, Info                  CBS    Ending the TiWorker main loop.

    2013-10-19 20:38:49, Info                  CBS    Starting TiWorker finalization.

    2013-10-19 20:38:49, Info                  CBS    Ending the TrustedInstaller main loop.

    2013-10-19 20:38:49, Info                  CBS    Starting TrustedInstaller finalization.

    2013-10-19 20:38:49, Info                  CBS    Ending TrustedInstaller finalization.

    2013-10-19 20:38:49, Info                  CBS    Ending TiWorker finalization.

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  5. Anonymous
    2013-10-19T15:02:47+00:00

    Opps. I had hidden KB2802618 - I have unhidden it and it still repeatedly installs successfully

    And KB2871389 tells me it is not applicable to my computer

    And the windows 8.1 upgrade does not appear in the store.

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