Windows Update continually installs KB2802618. I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates. I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues. Still no joy. Issues DISM /cleanup-image returns that the option is unknown The Installed Updates list is empty (therefore) it is not possible to uninstall and re-install updates Solutions attempted: wsreset Windows UPdate Troubleshooter and Cleanup Tool Rename of cabroot2 and SoftwareDistribution [ post ] Confirmed user group similar memberships between Windows 8 devices (one working, one not) Using Powershell for /cleanup-image [post] Checking registry entry permissions between Windows 8 devices Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least CONCLUSION Manual repair was NOT successful. After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all. This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work). Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option). After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

Windows update successfully installs KB2802618 repeatedly

Anonymous

WindowsUpdateDiagnostic Output

Issues found

Problems installing recent updates Not fixed

Repair Windows Update Completed

Check for missing or corrupt files Detected

Repair missing or corrupt files Completed

Some security settings are missing or have been changed Fixed

Reset security settings Completed

Service registration is missing or corrupt Fixed

Reset service registration Completed

Windows Update error 0x80070057(2013-10-17-T-09_10_58P) Fixed

Resetting Windows Update data store Completed

Potential issues that were checked

Windows Update environment variables are incorrect Issue not present

Windows Update services are not running Issue not present

Cryptographic service components are not registered Issue not present

Issues found

Problems installing recent updates Not fixed

Repair Windows Update Completed

Repair Windows Update services and dependencies

Check for missing or corrupt files Detected

Repair missing or corrupt files Completed

SFC Output

Output: Windows Resource Protection did not find any integrity

violations.

Some security settings are missing or have been changed Fixed

Reset security settings Completed

Service registration is missing or corrupt Fixed

Reset service registration Completed

Windows Update error 0x80070057(2013-10-17-T-

09_10_58P)

Fixed

Resetting Windows Update data store Completed

DataStoreAndWULogFiles.zip

19.52MB

File Name: DataStoreAndWULogFiles.zip

Potential issues that were checked

Windows Update environment variables are incorrect Issue not present

Windows Update services are not running Issue not present

Cryptographic service components are not registered Issue not present

Detection details

Error Report

RootCause: RC_DataStore

ErrorCode: 0x80070057

TimeDetected: 2013-10-17-T-09:10:58P

Collected File

96.35KB

File Name: CheckSURLog.cab

Service Status

Problem with BITS service : The requested service has already been started.More help is

available by typing NET HELPMSG 2182.

Service Status

Problem with BITS service : The requested service has already been started.More help is

available by typing NET HELPMSG 2182.

Collection information

Computer Name: KALLISTRA-LT

Windows Version: 6.2

Architecture: x64

Time: Thursday, October 17, 2013 9:10:19 PM

Publisher details

Background Intelligent Transfer Service

Find and fix problems that may prevent background downloads from working

Package Version: 1.1.2.20130414

Publisher: Microsoft Corporation

Windows Update

Find and fix problems with Windows Update

Package Version: 8.1.1.20130806

Publisher: Microsoft Corporation

0 comments

Anonymous

I ran the file itself using the log option. The logs notated that it was trying to download this:

http://www.windowsupdate.com/cleanuptxrlogs.exe

I then ran the xml for the update with pkgmgr after extracting contents as this command line to generate logs:

pkgmgr /n:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml /l:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log

This is the log:

2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 Scratch directory set to 'C:\Users\KALLIS~1\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct

2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info DISM DISM.EXE:

2013-10-18 13:14:55, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

2013-10-18 13:14:55, Info DISM DISM.EXE:

2013-10-18 13:14:55, Info DISM DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=2

2013-10-18 13:14:55, Info DISM DISM.EXE: Dism.exe version: 6.2.9200.16384

2013-10-18 13:14:55, Info DISM DISM.EXE: Executing command line: "C:\WINDOWS\system32\dism.exe" /online /norestart /logpath:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log.txt" /apply-unattend:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml"

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider FolderManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 physical location path: C:\ - CDISMManager::CreateImageSession

2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2013-10-18 13:14:56, Info DISM DISM Manager: PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40" - CDISMManager::LoadRemoteImageSession

2013-10-18 13:14:56, Info DISM DISM Image Session: PID=1652 TID=3356 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:56, Info DISM DISM OS Provider: PID=1652 TID=3356 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

2013-10-18 13:14:56, Info DISM DISM OS Provider: PID=1652 TID=3356 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Manager: PID=1412 TID=4268 Image session successfully loaded from the temporary location: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40 - CDISMManager::CreateImageSession

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting Provider OSServices - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM.EXE: Target image information: OS Version=6.2.9200.16455, Image architecture=amd64

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM OS Provider: PID=1652 TID=3356 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

2013-10-18 13:14:57, Info DISM DISM Driver Manager: PID=1652 TID=3356 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Current image session is [ONLINE] - CTransmogManager::GetMode

2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Audit Mode: [No] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Product Type: [WinNT] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Product Type ServerNT : [No] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: IBSManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager.

2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager

2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider Embedded Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=640 Failed to retrieve the Provider Instance. - CDISMProviderStore::Internal_GetProvider(hr:0x80004005)

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Attempting install from source location [%configsetroot%\Windows8-RT-KB2802618-x64.CAB]. Full path [C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.CAB].

CPackageManagerUnattendHandler::Internal_InstallPackageFromSource

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 No selectable features found. - CPackageManagerUnattendHandler::Internal_UnattendQueueSelectFeatures

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=6916 Error in operation: the package is not applicable. (CBS HRESULT=0x800f081e) - CCbsConUIHandler::Error

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider SmiManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Smi Provider: PID=1652 TID=640 SMI provider selected "specialize" servicing pass. - CSmiWrapper::ApplySettings

2013-10-18 13:14:57, Info DISM DISM Smi Provider: PID=1652 TID=640 Setttings pass=specialize not found in unattend file. Not calling into SMI. - CSmiWrapper::ApplySettings

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DriverManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info DISM DISM Driver Manager: PID=1652 TID=640 Not operating offline. No unattend work to be done for DMI. - CDriverManager::Apply

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Finalizing CBS core. - CDISMPackageManager::Finalize

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info

0 comments

Anonymous

I run the following in Powershell and receive the responses:

PS C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64> Add-WindowsPackage -PackagePath .\Windows8-RT-KB2802618-x64.c

ab -Online -LogPath log.log

WARNING: Failed to add package .\Windows8-RT-KB2802618-x64.cab

WARNING: Add-WindowsPackage failed. Error code = 0x800f081e

Add-WindowsPackage : Add-WindowsPackage failed. Error code = 0x800f081e

At line:1 char:1

Add-WindowsPackage -PackagePath .\Windows8-RT-KB2802618-x64.cab -Online -LogPath ...

+ CategoryInfo : NotSpecified: (:) [Add-WindowsPackage], COMException

+ FullyQualifiedErrorId : Microsoft.Dism.Commands.AddWindowsPackageCommand

PS C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64> Get-WindowsPackage -PackagePath .\Windows8-RT-KB2802618-x64.c

ab -Online -LogPath log.log

Package Identity : Package_for_KB2802618~31bf3856ad364e35~amd64~~6.2.1.2

Applicable : False

Copyright : Microsoft Corporation

Company : Microsoft Corporation

Creation Time : 2/10/1601 7:36:37 PM

Description : Fix for KB2802618

Install Client :

Install Package Name :

Install Time :

Last Update Time : 2/10/1601 7:36:37 PM

Name : default

Product Name : Package_for_KB2802618

Product Version :

Release Type : Update

Restart Required : Possible

Support Information : http://support.microsoft.com/?kbid=2802618

State : NotPresent

Completely Offline Capable : No

Custom Properties :

Features : {}

0 comments

Anonymous

Me too. :(

Was trying to get Windows 8.1 upgrade but was not appearing in Windows Store :(

Two updates were required - continually failing - I thought they might be the blocker.

Failing Update 1:

Intel Corporation - Storage Controller - Intel(R) 7 Series Chipset Family SATA AHCI Controller

Finally solved it by installing this Intel Rapid Storage Driver:

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/xps-8500?driverId=HH2P4&osCode=W764&fileId=3156029474&languageCode=en&categoryId=SA

It says it includes support for 7 Series SATA AHCI Controller.

It installed fine.

Then tried Windows Update again said the update was required. Tried it and this time it worked!!

Failing Update 2: KB2802618

Updates say they succeed, but update still required.

I note on http://support.microsoft.com/kb/2802618?wa=wsignin1.0 that under File Information it refers to

File name	File version	File size	Date	Time	Platform
Ntoskrnl.exe	6.2.9200.16518	6,965,992	02-Feb-2013	10:54	x64
Ntoskrnl.exe	6.2.9200.20623	6,965,480	02-Feb-2013	08:59	x64

However my C:\Windows\System32\ntoskrnl.exe is 6.2.9200.16628

So is this patch is trying to install an older ntoskrnl.exe ???

PS I have "Windows 8 Pro with Media Center" (64 bit) as I see that many people complaining Windows 8.1 upgrade failing for this :(

0 comments

Anonymous

Curious. Windows Update now does not report any necessary updates...so KB2802618 problem solved?

Edit: problem still exists: I realise I just Hid the upgrade - hid the problem

So back to my attempt to upgrade:

Alas Windows 8.1 still not appearing in my windows store yet :(

And when I try to install Windows KB2871389 it says The update is not applicable to your computer :(

0 comments

Windows update successfully installs KB2802618 repeatedly

103 answers