Windows Update continually installs KB2802618. I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates. I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues. Still no joy. Issues DISM /cleanup-image returns that the option is unknown The Installed Updates list is empty (therefore) it is not possible to uninstall and re-install updates Solutions attempted: wsreset Windows UPdate Troubleshooter and Cleanup Tool Rename of cabroot2 and SoftwareDistribution [ post ] Confirmed user group similar memberships between Windows 8 devices (one working, one not) Using Powershell for /cleanup-image [post] Checking registry entry permissions between Windows 8 devices Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least CONCLUSION Manual repair was NOT successful. After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all. This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work). Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option). After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

this solution - which I assume is the same as the one with the link to installing 8.1 with a product key - DID WORK FOR ME. I did it from the installing 8.1 with a product key site ( http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only ), and I did not create a USB stick but simply downloaded the extraction pack to my pc and ran it. !! Thank you to Cyberium and rdunton who seem to have figured this out !!! I would recommend NOT bothering with all the various (and fruitless) suggested machinations around trying to manually download missing updates, running the update troubleshooters, or running DISM or sfc /scannow, or whatever other time-wasting solution that's been recommended, because, as noted in this forum, none of those ultimately work. (Trust me, I tried them all) Just swallow hard and believe that you needn't go through all that pain for 8.1 to work well once you've installed it. At least that was the case for me; and for installing from Windows 8 (not 7). if you don't have an 8.1 key (I didn't) just call Microsoft live and complain bloody murder and IF you have an 8.0 key I will bet they will give you an 8.1 key (as they did with me).

Hi there, Have you found a fix to the KB 2802618 install issue?

Well after one week of waiting i finaly tryed that solution to update my windows to 8.1 -> http://www.neowin.net/news/here-is-how-to-get-the-windows-81-iso-and-create-a-usb-install-stick Using that trick and that workaround (with general serial) to install 8.1 is the worst way i never used to upgrade my system. Thank microsoft... Anyway for the who whant to try, i simply choosed usv stick way and then when the stick with the update is created i have launched setup application. In the menu i choosed to keep all my data and apps and it worked. After 8.1 installation i activated my copy with purchased windows 8 key that i used before. Entire process take me about 2 hours. Cyberium. Can you say if you had word or office installed before you did this. Sorry was not there... No i have not office installed.

WHY IS THERE NO MICROSFT SOLUTION TO PROBLEM THIS YET??? Seems to me it ought to be a: "Oh yeah, duh".

Windows update successfully installs KB2802618 repeatedly

Anonymous

Windows Update continually installs KB2802618.

I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates.

I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues.

Still no joy.

Issues

DISM /cleanup-image returns that the option is unknown
The Installed Updates list is empty
(therefore) it is not possible to uninstall and re-install updates

Solutions attempted:

wsreset
Windows UPdate Troubleshooter and Cleanup Tool
Rename of cabroot2 and SoftwareDistribution [post]
Confirmed user group similar memberships between Windows 8 devices (one working, one not)
Using Powershell for /cleanup-image [post]
Checking registry entry permissions between Windows 8 devices
Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least

CONCLUSION

Manual repair was NOT successful. After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all. This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work).

Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option).

After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

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Anonymous

2013-11-13T18:12:42+00:00

this solution - which I assume is the same as the one with the link to installing 8.1 with a product key - DID WORK FOR ME. I did it from the installing 8.1 with a product key site ( http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only), and I did not create a USB stick but simply downloaded the extraction pack to my pc and ran it.

!! Thank you to Cyberium and rdunton who seem to have figured this out !!!

I would recommend NOT bothering with all the various (and fruitless) suggested machinations around trying to manually download missing updates, running the update troubleshooters, or running DISM or sfc /scannow, or whatever other time-wasting solution that's been recommended, because, as noted in this forum, none of those ultimately work. (Trust me, I tried them all)

Just swallow hard and believe that you needn't go through all that pain for 8.1 to work well once you've installed it. At least that was the case for me; and for installing from Windows 8 (not 7).

if you don't have an 8.1 key (I didn't) just call Microsoft live and complain bloody murder and IF you have an 8.0 key I will bet they will give you an 8.1 key (as they did with me).
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Anonymous

2013-11-13T01:31:18+00:00

Hi there,

Have you found a fix to the KB 2802618 install issue?
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Anonymous

2013-11-07T10:00:59+00:00

Well after one week of waiting i finaly tryed that solution to update my windows to 8.1 ->

http://www.neowin.net/news/here-is-how-to-get-the-windows-81-iso-and-create-a-usb-install-stick

Using that trick and that workaround (with general serial) to install 8.1 is the worst way i never used to upgrade my system. Thank microsoft...

Anyway for the who whant to try, i simply choosed usv stick way and then when the stick with the update is created i have launched setup application. In the menu i choosed to keep all my data and apps and it worked.

After 8.1 installation i activated my copy with purchased windows 8 key that i used before.

Entire process take me about 2 hours.

Cyberium. Can you say if you had word or office installed before you did this.

Sorry was not there... No i have not office installed.
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Anonymous

2013-11-02T17:08:47+00:00

WHY IS THERE NO MICROSFT SOLUTION TO PROBLEM THIS YET??? Seems to me it ought to be a: "Oh yeah, duh".
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