Windows update successfully installs KB2802618 repeatedly

Anonymous
2013-10-17T13:25:01+00:00

Windows Update continually installs KB2802618.

I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates.

I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues.

Still no joy.

Issues

  • DISM /cleanup-image returns that the option is unknown
  • The Installed Updates list is empty
  • (therefore) it is not possible to uninstall and re-install updates

Solutions attempted:

  • wsreset
  • Windows UPdate Troubleshooter and Cleanup Tool
  • Rename of cabroot2 and SoftwareDistribution [post]
  • Confirmed user group similar memberships between Windows 8 devices (one working, one not)
  • Using Powershell for /cleanup-image [post]
  • Checking registry entry permissions between Windows 8 devices
  • Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least

CONCLUSION

Manual repair was NOT successful.  After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all.  This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work).

Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option).

After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-18T12:41:37+00:00

    WindowsUpdateDiagnostic Output

    Issues found

    Problems installing recent updates Not fixed

    Repair Windows Update Completed

    Check for missing or corrupt files Detected

    Repair missing or corrupt files Completed

    Some security settings are missing or have been changed Fixed

    Reset security settings Completed

    Service registration is missing or corrupt Fixed

    Reset service registration Completed

    Windows Update error 0x80070057(2013-10-17-T-09_10_58P) Fixed

    Resetting Windows Update data store Completed

    Potential issues that were checked

    Windows Update environment variables are incorrect Issue not present

    Windows Update services are not running Issue not present

    Cryptographic service components are not registered Issue not present

    Issues found

     Problems installing recent updates Not fixed

    Repair Windows Update Completed

    Repair Windows Update services and dependencies

     Check for missing or corrupt files Detected

    Repair missing or corrupt files Completed

    SFC Output

    Output: Windows Resource Protection did not find any integrity

    violations.

     Some security settings are missing or have been changed Fixed

    Reset security settings Completed

     Service registration is missing or corrupt Fixed

    Reset service registration Completed

     Windows Update error 0x80070057(2013-10-17-T-

    09_10_58P)

    Fixed

    Resetting Windows Update data store Completed

    DataStoreAndWULogFiles.zip

    19.52MB

    File Name: DataStoreAndWULogFiles.zip

    Potential issues that were checked

    Windows Update environment variables are incorrect Issue not present

    Windows Update services are not running Issue not present

    Cryptographic service components are not registered Issue not present

    Detection details

    Error Report

    RootCause: RC_DataStore

    ErrorCode: 0x80070057

    TimeDetected: 2013-10-17-T-09:10:58P

    Collected File

    96.35KB

    File Name: CheckSURLog.cab

    Service Status

    Problem with BITS service : The requested service has already been started.More help is

    available by typing NET HELPMSG 2182.

    Service Status

    Problem with BITS service : The requested service has already been started.More help is

    available by typing NET HELPMSG 2182.

    Collection information

    Computer Name: KALLISTRA-LT

    Windows Version: 6.2

    Architecture: x64

    Time: Thursday, October 17, 2013 9:10:19 PM

    Publisher details

    Background Intelligent Transfer Service

    Find and fix problems that may prevent background downloads from working

    Package Version: 1.1.2.20130414

    Publisher: Microsoft Corporation

    Windows Update

    Find and fix problems with Windows Update

    Package Version: 8.1.1.20130806

    Publisher: Microsoft Corporation

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-18T12:41:17+00:00

    DISM.log

    2013-10-18 03:00:26, Info                  DISM   PID=6472 TID=6476 Scratch directory set to 'C:\WINDOWS\TEMP'. - CDISMManager::put_ScratchDir

    2013-10-18 03:00:31, Info                  DISM   PID=6472 TID=6476 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct

    2013-10-18 03:00:37, Info                  DISM   PID=6472 TID=6476 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Manager: PID=6472 TID=6476 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE:

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE:

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=2

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE: Dism.exe version: 6.2.9200.16384

    2013-10-18 03:00:37, Info                  DISM   DISM.EXE: Executing command line: dism.exe /online /cleanup-image /startcomponentcleanup /asynchronous

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Getting Provider FolderManager - CDISMProviderStore::GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:00:37, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:00:38, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:00:38, Info                  DISM   DISM Manager: PID=6472 TID=6476 physical location path: C:\ - CDISMManager::CreateImageSession

    2013-10-18 03:00:38, Info                  DISM   DISM Manager: PID=6472 TID=6476 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2013-10-18 03:04:28, Info                  DISM   DISM Manager: PID=6472 TID=6476 Successfully loaded the ImageSession at "C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687" - CDISMManager::LoadRemoteImageSession

    2013-10-18 03:04:28, Info                  DISM   DISM Image Session: PID=5972 TID=6212 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

    2013-10-18 03:04:28, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:04:34, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:34, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\OSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:34, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:04:35, Info                  DISM   DISM OS Provider: PID=5972 TID=6212 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

    2013-10-18 03:04:35, Info                  DISM   DISM OS Provider: PID=5972 TID=6212 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

    2013-10-18 03:04:35, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:04:35, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\LogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\PEProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Warning               DISM   DISM Provider Store: PID=5972 TID=6212 Failed to Load the provider: C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Manager: PID=6472 TID=6476 Image session successfully loaded from the temporary location: C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687 - CDISMManager::CreateImageSession

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Getting Provider OSServices - CDISMProviderStore::GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:40, Info                  DISM   DISM.EXE: Target image information: OS Version=6.2.9200.16455, Image architecture=amd64

    2013-10-18 03:04:42, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

    2013-10-18 03:04:42, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:42, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:04:42, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:04:42, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:04:59, Info                  DISM   DISM Package Manager: PID=5972 TID=6212 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

    2013-10-18 03:04:59, Info                  DISM   DISM Package Manager: PID=5972 TID=6212 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

    2013-10-18 03:05:00, Info                  DISM   DISM Package Manager: PID=5972 TID=6212 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

    2013-10-18 03:05:00, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:00, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:04, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:04, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:04, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:04, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:09, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:09, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:10, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM OS Provider: PID=5972 TID=6212 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

    2013-10-18 03:05:11, Info                  DISM   DISM Driver Manager: PID=5972 TID=6212 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Warning               DISM   DISM Provider Store: PID=5972 TID=6212 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

    2013-10-18 03:05:11, Warning               DISM   DISM Provider Store: PID=5972 TID=6212 Failed to Load the provider: C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Warning               DISM   DISM Provider Store: PID=5972 TID=6212 Failed to Load the provider: C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:11, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Loading Provider from location C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:12, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Connecting to the provider located at C:\WINDOWS\TEMP\567BFC76-3B61-4D50-B8DF-8C7345A3C687\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:12, Info                  DISM   DISM Provider Store: PID=5972 TID=6212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2013-10-18 03:05:12, Info                  DISM   DISM Transmog Provider: PID=5972 TID=6212 Current image session is [ONLINE] - CTransmogManager::GetMode

    2013-10-18 03:05:12, Info                  DISM   DISM Transmog Provider: PID=5972 TID=6212 Audit Mode: [No] - CTransmogManager::Initialize

    2013-10-18 03:05:12, Info                  DISM   DISM Transmog Provider: PID=5972 TID=6212 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2013-10-18 03:05:12, Info                  DISM   DISM Transmog Provider: PID=5972 TID=6212 Product Type: [WinNT] - CTransmogManager::Initialize

    2013-10-18 03:05:12, Info                  DISM   DISM Transmog Provider: PID=5972 TID=6212 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2013-10-18 03:05:12, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2013-10-18 03:05:12, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2013-10-18 03:05:12, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

    2013-10-18 03:05:12, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2013-10-18 03:05:13, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2013-10-18 03:05:13, Info                  DISM   DISM Provider Store: PID=5972 TID=5240 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider

    2013-10-18 03:05:13, Info                  DISM   DISM Provider Store: PID=5972 TID=5240 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2013-10-18 03:05:13, Info                  DISM   DISM Package Manager: PID=5972 TID=5240 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine

    2013-10-18 03:05:13, Info                  DISM   DISM Package Manager: PID=5972 TID=5240 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

    2013-10-18 03:05:13, Info                  DISM   DISM Package Manager: PID=5972 TID=5240 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

    2013-10-18 03:05:13, Info                  DISM   DISM Package Manager: PID=5972 TID=5240 CBS session options=0x800100! - CDISMPackageManager::Internal_Finalize

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Package Manager: PID=5972 TID=2444 Finalizing CBS core. - CDISMPackageManager::Finalize

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:21, Info                  DISM   DISM Provider Store: PID=5972 TID=2444 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:22, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.

    2013-10-18 03:05:22, Info                  DISM   DISM.EXE:

    2013-10-18 03:05:22, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->

    2013-10-18 03:05:22, Info                  DISM   DISM.EXE:

    2013-10-18 03:05:22, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2013-10-18 03:05:22, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

    2013-10-18 03:05:22, Info                  DISM   DISM Provider Store: PID=6472 TID=6476 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

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  3. Anonymous
    2013-10-18T12:40:48+00:00

    Good day,

    I ran your suggestions which like the others produced no real results. I ran WindowsUpdateDiagnostic.diagcab and produced some info. But it also was able to fully reset my update store and act like I had never downloaded updates list (my update history was fine). When I reran my updates, I found that KB2802618 errors the FIRST time only with error: 80070002. After that, each time it attempts to install, it comes back a success.

    Below are outputs of my logs (in new replies due to character limit). Please let me know what else you need to help us with this problem.

    Thank you

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  4. Anonymous
    2013-10-18T09:57:22+00:00

    I am having the same issue. It is preventing me from downloading the Windows 8.1 update I think because I am not getting the 8.1 update in Windows store. I ran the first command in command prompt and it said, "No Componant store corruption detected".

    Any other ideas?

    I have same issue.

    Here is the console output of the above commands.

    Microsoft Windows [version 6.2.9200]

    (c) 2012 Microsoft Corporation. Tous droits réservés.

    C:\Windows\system32>Dism /Online /Cleanup-Image /CheckHealth

    Outil Gestion et maintenance des images de déploiement

    Version : 6.2.9200.16384

    Version de l'image : 6.2.9200.16384

    Aucun endommagement du magasin de composants n'a été détecté.

    L'opération a réussi.

    C:\Windows\system32>Dism /Online /Cleanup-Image /ScanHealth

    Outil Gestion et maintenance des images de déploiement

    Version : 6.2.9200.16384

    Version de l'image : 6.2.9200.16384

    [==========================100.0%==========================]

    Le magasin de composants est réparable.

    L'opération a réussi.

    C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Outil Gestion et maintenance des images de déploiement

    Version : 6.2.9200.16384

    Version de l'image : 6.2.9200.16384

    [==========================100.0%==========================]

    Erreur : 0x800f0906

    Impossible de télécharger les fichiers sources.

    Utilisez l'option « source » pour indiquer l'emplacement des fichiers nécessaire

    s pour restaurer la fonctionnalité. Pour plus d'informations sur la spécificatio

    n d'un emplacement source, voir http://go.microsoft.com/fwlink/?LinkId=243077.

    Le fichier journal DISM se trouve à l'emplacement C:\Windows\Logs\DISM\dism.log

    Here is the dism.log files -> http://www.mediafire.com/download/zka87pwy023gedv/dism.log

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  5. Anonymous
    2013-10-18T00:27:09+00:00

    I am having the same issue. It is preventing me from downloading the Windows 8.1 update I think because I am not getting the 8.1 update in Windows store. I ran the first command in command prompt and it said, "No Componant store corruption detected".

    Any other ideas?

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    0 comments