Windows Update continually installs KB2802618. I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates. I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues. Still no joy. Issues DISM /cleanup-image returns that the option is unknown The Installed Updates list is empty (therefore) it is not possible to uninstall and re-install updates Solutions attempted: wsreset Windows UPdate Troubleshooter and Cleanup Tool Rename of cabroot2 and SoftwareDistribution [ post ] Confirmed user group similar memberships between Windows 8 devices (one working, one not) Using Powershell for /cleanup-image [post] Checking registry entry permissions between Windows 8 devices Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least CONCLUSION Manual repair was NOT successful. After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all. This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work). Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option). After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

I had this issue and none of the advice here worked for me. I realised that the Service "Windows Modules Installer" was disabled on my workstation. Enabling and starting this service, followed by running Windows Update and installing the recommended updates caused the Windows 8.1 update to appear in the Microsoft Store for me. Hope this helps someone.

tried http://www.microsoft.com/en-gb/download/confirmation.aspx?id=30135 but still have the issue

Me too. :( Was trying to get Windows 8.1 upgrade but was not appearing in Windows Store :( Two updates were required - continually failing - I thought they might be the blocker. Failing Update 1: Intel Corporation - Storage Controller - Intel(R) 7 Series Chipset Family SATA AHCI Controller Finally solved it by installing this Intel Rapid Storage Driver: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/xps-8500?driverId=HH2P4&osCode=W764&fileId=3156029474&languageCode=en&categoryId=SA It says it includes support for 7 Series SATA AHCI Controller. It installed fine. Then tried Windows Update again said the update was required. Tried it and this time it worked!! Failing Update 2: KB2802618 Updates say they succeed, but update still required. I note on http://support.microsoft.com/kb/2802618?wa=wsignin1.0 that under File Information it refers to File name File version File size Date Time Platform Ntoskrnl.exe 6.2.9200.16518 6,965,992 02-Feb-2013 10:54 x64 Ntoskrnl.exe 6.2.9200.20623 6,965,480 02-Feb-2013 08:59 x64 However my C:\Windows\System32\ntoskrnl.exe is 6.2.9200.16628 So is this patch is trying to install an older ntoskrnl.exe ??? PS I have "Windows 8 Pro with Media Center" (64 bit) as I see that many people complaining Windows 8.1 upgrade failing for this :(

I ran the file itself using the log option. The logs notated that it was trying to download this: http://www.windowsupdate.com/cleanuptxrlogs.exe I then ran the xml for the update with pkgmgr after extracting contents as this command line to generate logs: pkgmgr /n:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml /l:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log This is the log: 2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 Scratch directory set to 'C:\Users\KALLIS~1\AppData\Local\Temp'. - CDISMManager::put_ScratchDir 2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct 2013-10-18 13:14:54, Info DISM PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:55, Info DISM DISM.EXE: 2013-10-18 13:14:55, Info DISM DISM.EXE: <----- Starting Dism.exe session -----> 2013-10-18 13:14:55, Info DISM DISM.EXE: 2013-10-18 13:14:55, Info DISM DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=2 2013-10-18 13:14:55, Info DISM DISM.EXE: Dism.exe version: 6.2.9200.16384 2013-10-18 13:14:55, Info DISM DISM.EXE: Executing command line: "C:\WINDOWS\system32\dism.exe" /online /norestart /logpath:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log.txt" /apply-unattend:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml" 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Getting Provider FolderManager - CDISMProviderStore::GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:55, Info DISM DISM Provider Store: PID=1412 TID=4268 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 physical location path: C:\ - CDISMManager::CreateImageSession 2013-10-18 13:14:55, Info DISM DISM Manager: PID=1412 TID=4268 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation 2013-10-18 13:14:56, Info DISM DISM Manager: PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40" - CDISMManager::LoadRemoteImageSession 2013-10-18 13:14:56, Info DISM DISM Image Session: PID=1652 TID=3356 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore 2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:56, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:56, Info DISM DISM OS Provider: PID=1652 TID=3356 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect 2013-10-18 13:14:56, Info DISM DISM OS Provider: PID=1652 TID=3356 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e) 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting Provider DISMLogger - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Manager: PID=1412 TID=4268 Image session successfully loaded from the temporary location: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40 - CDISMManager::CreateImageSession 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting Provider OSServices - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM.EXE: Target image information: OS Version=6.2.9200.16455, Image architecture=amd64 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=3356 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM OS Provider: PID=1652 TID=3356 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive 2013-10-18 13:14:57, Info DISM DISM Driver Manager: PID=1652 TID=3356 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002) 2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002) 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e) 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider 2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Current image session is [ONLINE] - CTransmogManager::GetMode 2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Audit Mode: [No] - CTransmogManager::Initialize 2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType 2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Product Type: [WinNT] - CTransmogManager::Initialize 2013-10-18 13:14:57, Info DISM DISM Transmog Provider: PID=1652 TID=3356 Product Type ServerNT : [No] - CTransmogManager::Initialize 2013-10-18 13:14:57, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: IBSManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager. 2013-10-18 13:14:57, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager 2013-10-18 13:14:57, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager. 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider Embedded Manager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Warning DISM DISM Provider Store: PID=1652 TID=640 Failed to retrieve the Provider Instance. - CDISMProviderStore::Internal_GetProvider(hr:0x80004005) 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Attempting install from source location [%configsetroot%\Windows8-RT-KB2802618-x64.CAB]. Full path [C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.CAB]. CPackageManagerUnattendHandler::Internal_InstallPackageFromSource 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 No selectable features found. - CPackageManagerUnattendHandler::Internal_UnattendQueueSelectFeatures 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=6916 Error in operation: the package is not applicable. (CBS HRESULT=0x800f081e) - CCbsConUIHandler::Error 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider SmiManager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Smi Provider: PID=1652 TID=640 SMI provider selected "specialize" servicing pass. - CSmiWrapper::ApplySettings 2013-10-18 13:14:57, Info DISM DISM Smi Provider: PID=1652 TID=640 Setttings pass=specialize not found in unattend file. Not calling into SMI. - CSmiWrapper::ApplySettings 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Getting Provider DriverManager - CDISMProviderStore::GetProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2013-10-18 13:14:57, Info DISM DISM Driver Manager: PID=1652 TID=640 Not operating offline. No unattend work to be done for DMI. - CDriverManager::Apply 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Package Manager: PID=1652 TID=640 Finalizing CBS core. - CDISMPackageManager::Finalize 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info DISM DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider 2013-10-18 13:14:57, Info

Hi, Thank you for choosing Microsoft Communities. As you have performed most the troubleshooting steps which we really appreciate, let’s try to run **Deployment Imaging and Servicing Management (DISM).**To do that please follow the steps below: Open Command prompt in Elevated mode. In the elevated command prompt, copy and paste the command below Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth /CheckHealth - This switch option only checks to see if a component corruption marker is already present in the registry. It is just a quick way to see if corruption currently exists, and to inform you if there is corruption. It does not fix anything or create a log. This should be finished almost instantaneous. /ScanHealth - This switch option does not fix any corruption. It only checks for component store corruption and records that corruption to the C:\Windows\Logs\CBS\CBS.log. This is useful for only logging what, if any, corruption exists. This should take around 5-10 minutes to finish. /RestoreHealth - (recommended) This switch option checks for component store corruption, records the corruption to C:\Windows\Logs\CBS\CBS.log, and FIXES the image corruption. This should take around 10-15 minutes up to about an hour to finish depending on the level of corruption. Restart the computer and try to install the update manually as you did it before and update us on the status of the issue. Thank you.

Windows update successfully installs KB2802618 repeatedly

Anonymous

Windows Update continually installs KB2802618.

I have downloaded the update manually and run it - several times - and each time it says it was successful; it then does not appear in updates.

I have run the Windows Update troubleshooter, and after asking for Admin permissions, the troubleshooter "Fixed" issues.

Still no joy.

Issues

DISM /cleanup-image returns that the option is unknown
The Installed Updates list is empty
(therefore) it is not possible to uninstall and re-install updates

Solutions attempted:

wsreset
Windows UPdate Troubleshooter and Cleanup Tool
Rename of cabroot2 and SoftwareDistribution [post]
Confirmed user group similar memberships between Windows 8 devices (one working, one not)
Using Powershell for /cleanup-image [post]
Checking registry entry permissions between Windows 8 devices
Working one-by-one through the Updates to see if I can see a pattern, or supply a list at least

CONCLUSION

Manual repair was NOT successful. After exhausting MANY MANY routes, including one-by-one installs, found to be down to the Software Protection Service not wanting to start - at all. This was NOT fixed by a "Refresh" within Windows 8, nor was it fixed by off-line SFC or by DISM /cleanup (when I eventually got it to work).

Solution was to burn a Windows 8 DVD, run Setup, and then run an installation and remove ALL applications, leaving only User Data (second option).

After this, all updates installed correctly, and no software I have installed subsequently has brought the problem back.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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103 answers

Anonymous

2014-01-18T16:41:36+00:00

I had this issue and none of the advice here worked for me.

I realised that the Service "Windows Modules Installer" was disabled on my workstation.

Enabling and starting this service, followed by running Windows Update and installing the recommended updates caused the Windows 8.1 update to appear in the Microsoft Store for me.

Hope this helps someone.
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Anonymous

2013-10-21T13:26:06+00:00

tried http://www.microsoft.com/en-gb/download/confirmation.aspx?id=30135 but still have the issue
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Anonymous

2013-10-18T21:38:02+00:00

Me too. :(

Was trying to get Windows 8.1 upgrade but was not appearing in Windows Store :(

Two updates were required - continually failing - I thought they might be the blocker.

Failing Update 1:

Intel Corporation - Storage Controller - Intel(R) 7 Series Chipset Family SATA AHCI Controller

Finally solved it by installing this Intel Rapid Storage Driver:

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/xps-8500?driverId=HH2P4&osCode=W764&fileId=3156029474&languageCode=en&categoryId=SA

It says it includes support for 7 Series SATA AHCI Controller.

It installed fine.

Then tried Windows Update again said the update was required. Tried it and this time it worked!!

Failing Update 2: KB2802618

Updates say they succeed, but update still required.

I note on http://support.microsoft.com/kb/2802618?wa=wsignin1.0 that under File Information it refers to

File name File version File size Date Time Platform

Ntoskrnl.exe 6.2.9200.16518 6,965,992 02-Feb-2013 10:54 x64

Ntoskrnl.exe 6.2.9200.20623 6,965,480 02-Feb-2013 08:59 x64

However my C:\Windows\System32\ntoskrnl.exe is 6.2.9200.16628

So is this patch is trying to install an older ntoskrnl.exe ???

PS I have "Windows 8 Pro with Media Center" (64 bit) as I see that many people complaining Windows 8.1 upgrade failing for this :(
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Anonymous

2013-10-18T17:18:19+00:00
I ran the file itself using the log option. The logs notated that it was trying to download this:

http://www.windowsupdate.com/cleanuptxrlogs.exe

I then ran the xml for the update with pkgmgr after extracting contents as this command line to generate logs:

pkgmgr /n:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml /l:C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log

This is the log:

2013-10-18 13:14:54, Info                  DISM   PID=1412 TID=4268 Scratch directory set to 'C:\Users\KALLIS~1\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

2013-10-18 13:14:54, Info                  DISM   PID=1412 TID=4268 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct

2013-10-18 13:14:54, Info                  DISM   PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Manager: PID=1412 TID=4268 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM.EXE:

2013-10-18 13:14:55, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

2013-10-18 13:14:55, Info                  DISM   DISM.EXE:

2013-10-18 13:14:55, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=2

2013-10-18 13:14:55, Info                  DISM   DISM.EXE: Dism.exe version: 6.2.9200.16384

2013-10-18 13:14:55, Info                  DISM   DISM.EXE: Executing command line: "C:\WINDOWS\system32\dism.exe" /online /norestart /logpath:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\log.log.txt" /apply-unattend:"C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.xml"

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Getting Provider FolderManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:55, Info                  DISM   DISM Provider Store: PID=1412 TID=4268 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:55, Info                  DISM   DISM Manager: PID=1412 TID=4268 physical location path: C:\ - CDISMManager::CreateImageSession

2013-10-18 13:14:55, Info                  DISM   DISM Manager: PID=1412 TID=4268 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2013-10-18 13:14:56, Info                  DISM   DISM Manager: PID=1412 TID=4268 Successfully loaded the ImageSession at "C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40" - CDISMManager::LoadRemoteImageSession

2013-10-18 13:14:56, Info                  DISM   DISM Image Session: PID=1652 TID=3356 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

2013-10-18 13:14:56, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:56, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:56, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:56, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:56, Info                  DISM   DISM OS Provider: PID=1652 TID=3356 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

2013-10-18 13:14:56, Info                  DISM   DISM OS Provider: PID=1652 TID=3356 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning               DISM   DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Manager: PID=1412 TID=4268 Image session successfully loaded from the temporary location: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40 - CDISMManager::CreateImageSession

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Getting Provider OSServices - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Target image information: OS Version=6.2.9200.16455, Image architecture=amd64

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=3356 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=3356 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=3356 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM OS Provider: PID=1652 TID=3356 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

2013-10-18 13:14:57, Info                  DISM   DISM Driver Manager: PID=1652 TID=3356 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning               DISM   DISM Provider Store: PID=1652 TID=3356 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

2013-10-18 13:14:57, Warning               DISM   DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning               DISM   DISM Provider Store: PID=1652 TID=3356 Failed to Load the provider: C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Loading Provider from location C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Connecting to the provider located at C:\Users\KALLIS~1\AppData\Local\Temp\55FA5E96-ED1C-4462-8B82-A63A94D0AD40\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=3356 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2013-10-18 13:14:57, Info                  DISM   DISM Transmog Provider: PID=1652 TID=3356 Current image session is [ONLINE] - CTransmogManager::GetMode

2013-10-18 13:14:57, Info                  DISM   DISM Transmog Provider: PID=1652 TID=3356 Audit Mode: [No] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM Transmog Provider: PID=1652 TID=3356 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

2013-10-18 13:14:57, Info                  DISM   DISM Transmog Provider: PID=1652 TID=3356 Product Type: [WinNT] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM Transmog Provider: PID=1652 TID=3356 Product Type ServerNT : [No] - CTransmogManager::Initialize

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

2013-10-18 13:14:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider Embedded Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Warning               DISM   DISM Provider Store: PID=1652 TID=640 Failed to retrieve the Provider Instance. - CDISMProviderStore::Internal_GetProvider(hr:0x80004005)

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=640 Attempting install from source location [%configsetroot%\Windows8-RT-KB2802618-x64.CAB]. Full path [C:\Users\kallistra\Downloads\Windows8-RT-KB2802618-x64\Windows8-RT-KB2802618-x64.CAB].
- CPackageManagerUnattendHandler::Internal_InstallPackageFromSource
2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=640 No selectable features found. - CPackageManagerUnattendHandler::Internal_UnattendQueueSelectFeatures

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=640 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=640 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=6916 Error in operation: the package is not applicable. (CBS HRESULT=0x800f081e) - CCbsConUIHandler::Error

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider SmiManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Smi Provider: PID=1652 TID=640 SMI provider selected "specialize" servicing pass. - CSmiWrapper::ApplySettings

2013-10-18 13:14:57, Info                  DISM   DISM Smi Provider: PID=1652 TID=640 Setttings pass=specialize not found in unattend file. Not calling into SMI. - CSmiWrapper::ApplySettings

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Getting Provider DriverManager - CDISMProviderStore::GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2013-10-18 13:14:57, Info                  DISM   DISM Driver Manager: PID=1652 TID=640 Not operating offline. No unattend work to be done for DMI. - CDriverManager::Apply

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Package Manager: PID=1652 TID=640 Finalizing CBS core. - CDISMPackageManager::Finalize

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info                  DISM   DISM Provider Store: PID=1652 TID=640 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

2013-10-18 13:14:57, Info
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Anonymous

2013-10-17T20:40:55+00:00
Hi,

Thank you for choosing Microsoft Communities.

As you have performed most the troubleshooting steps which we really appreciate, let’s try to run **Deployment Imaging and Servicing Management (DISM).**To do that please follow the steps below:
1. Open Command prompt in Elevated mode.
2. In the elevated command prompt, copy and paste the command below
Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component corruption marker is already present in the registry. It is just a quick way to see if corruption currently exists, and to inform you if there is corruption. It does not fix anything or create a log. This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption. It only checks for component store corruption and records that corruption to the C:\Windows\Logs\CBS\CBS.log. This is useful for only logging what, if any, corruption exists. This should take around 5-10 minutes to finish.

/RestoreHealth - (recommended) This switch option checks for component store corruption, records the corruption to C:\Windows\Logs\CBS\CBS.log, and FIXES the image corruption. This should take around 10-15 minutes up to about an hour to finish depending on the level of corruption.

Restart the computer and try to install the update manually as you did it before and update us on the status of the issue.

Thank you.
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File name	File version	File size	Date	Time	Platform
Ntoskrnl.exe	6.2.9200.16518	6,965,992	02-Feb-2013	10:54	x64
Ntoskrnl.exe	6.2.9200.20623	6,965,480	02-Feb-2013	08:59	x64