Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

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  1. Anonymous
    2016-08-01T16:05:39+00:00

    The software installed on the ext. drive is the software to (don't know the correct verbiage), but when do backups of files don't copy the redundant files , already copied files, check for the newest files since the last backup, (which I never installed or used, so don't even know if compatible with win 10..but will want to use now.  

    Will post back the results, when I reformat was going to format in the format was when got it, although I see the pc system is NTFS, haven't checked the format of ext drive yet, but as you know the ext. drive may have been in Fat or Fat32, which since worked on the desktop should not be the issue with the laptop and if changed the format may not work on the desktop then.

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  3. Anonymous
    2016-08-01T16:58:35+00:00

    Scott,

    This is the best explanation I have seen about the subject What is the difference between NTFS and FAT32.

    Windows 10 cannot make a system image onto an external drive that is FAT32.  Windows system images actually contain several separate files and some of them can be as big as 8GB.

    I have just tried using a FAT32 drive for a Windows 10 system image and it refuses to run.  I ran the test on a 64 bit computer & on a 32 bit computer with the same result.  However, I do not think that is the cause of the current problem because it gives a clear explanation for the failure to proceed -

    I think the fact that the Desktop made an image onto the external drive proves that the drive is sound & that it is already formatted to NTFS.  But, providing you save the files on it somewhere else, reformatting it will do no harm.

    The external drive will work on both your Windows computers whether you choose NTFS or FAT32.  It is just the system image constraint that forces you to choose NTFS.

    Denis

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  4. Anonymous
    2016-08-01T21:04:31+00:00

    Well still same error..So error check drives reformatted the external drive, tried other usb connections and still getting the same error, crashes bout 3/4 way through run.. Know that it works since completed on other pc..Know that I can copy large amounts of data tothe pc with no errors, but some reason just does not like the system image copy. Denis,Anybody any other suggestions  ?? Next guess will be do system image copy on another disk or another flash drive, looked at the good copies 54 gb, a lot of disks (11) and don't have another ext drive big enough to handle this much...so if can't fix, system image is a no go  and take a chance never need it...WELCOME TO WIN 10 !!

    Just a thought by chance would anti virus or malware software cause this ..Probably not cause this error is a hardware error !!

    Any other suggestions ????

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