Getting error code 0x800701E3 when copying files from laptop to external hard disk

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks 

I too had this error code when trying to make a Windows 10 System Image Disc on an External Hard Drive.  I fought with it for several days but nothing seemed to fix it.  Then I decided to do a scan and repair of my C: drive (where Win 10 had just done an automatic update).  That scan and repair took several hours to complete,  When it was all done, I restarted my computer and again tried to make a System Image on the external hard drive that had failed so many times.  VOILA!  I now have a saved System Image on an external Hard Drive!!

It appears that there must have been damaged files on my C: drive that caused the fail for so many times.   Doing the scan and repair of the C: drive using the cmd admin function did the trick.  Whew!  Several days of lost sleep over that one!

Ventura Bill

"Hello, pardon me for doing it this way since I also have Disk 100% problem as well." Log Name:      Application

"Is it possible for you to spare some time to look into my problem as well, please." Source:        Microsoft-Windows-Backup

Date:          4/11/2016 2:54:22 AM

Event ID:      517

Task Category: None

Level:         Error

Keywords:     

User:          SYSTEM

Computer:      jammy-PC

Description:

The backup operation that started at '‎2016‎-‎04‎-‎10T21:50:51.650025700Z' has failed with following error code '0x800701E3' (The request failed due to a fatal device hardware error.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />

    <EventID>517</EventID>

    <Version>1</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2016-04-10T22:24:22.245946700Z" />

    <EventRecordID>14500</EventRecordID>

    <Correlation />

    <Execution ProcessID="1532" ThreadID="2376" />

    <Channel>Application</Channel>

    <Computer>jammy-PC</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BackupTime">2016-04-10T21:50:51.650025700Z</Data>

    <Data Name="ErrorCode">0x800701e3</Data>

    <Data Name="ErrorMessage">%%2147942883</Data>

  </EventData>

</Event> Thanking you in advance Jamshid

I also have a WD Passport Ultra, and am suddenly regularly getting error code 0x800701E3 when transferring large amounts of files from my laptop to my external drive.  

I also run into the problem where I can not delete files, and every time I do an scan on my external, it comes up with no errors.  

I have also noticed that sometimes when trying to copy/delete files and scan for errors, I get carryover issues into my general laptop performance.  Most, if not all of my programs currently being used freeze up, and I have to do a hard shutdown and restart

My drivers are up to date.  I am using Windows 10.

I am bypassing the error by only transferring 10 files at a time, and then disconnecting my external and reconnecting.   I shouldn't be needing to do this, and it is a waste of my time.

I can't decipher the event viewer issues, and the links within the event viewer to understand the errors are useless - they take me to the general microsoft website, or the link takes me to a page that is no longer accessible.

Anyone else suffering this?  Or have tricks to fix it?

J

Hello JeanetteHarlow, thanks for conscice explanation and to tell you that I have the same exact problem except I can not back up anything and my laptop is an old Acer Aspire 2009 full to brim and my passport is one terra(I am not sure about the spelling) and I also have disk 100% problem ; Unfortunately no one has been able to help me I have even gone to Answer Desk and they were kind enough to look into it by entering my laptop but to no avail. But , hey do not loose hope , do not despair I am sure someone soon will come up with an answer. Adios Amigos .