Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

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  1. Anonymous
    2014-04-02T12:02:51+00:00

    hi Bennet,

    the error check did not indicate any error. then I used the second option of scan and recover bad sectors. itook a long long time, more than 6 hours and it completed the scan but did not give any option to dlete any files. when I opened the external hard drive I found some files were not opening. but many did. when I tried to delete those files I could not, and it gave that error indication of 0x8007045D. as I had backed up all the files from the external hard drive due its to erratic behaviour, I decided to reformat the ext hard drive. after reformatting I am able to do the operations of transferring files to and from the drive without any problem. also I am able to eject the ext drive from laptop without  any problem, which was not happening earlier. it is now behaving like a normal ext drive and after reformatting I have again started loading files onto it. many thanks for helping me out.

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  2. Anonymous
    2014-04-03T18:56:20+00:00

    Hi Mirle,

    Glad that I was able to help. To avoid getting any corrupt file sin the future, make sure that you always click on ‘Safely remove this hardware’ and then remove it. Feel free to get back to us for any Windows related queries in the future; we’d be happy to help.

    Have a great day!

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  3. Anonymous
    2014-07-05T12:29:44+00:00

    i inserted my hard disk to another system , there it works properly ...... the problem exist only in my system after installing windows 8.1

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  4. Anonymous
    2015-03-03T17:05:53+00:00

    I am getting the exact same error code. And this is on a WD my passport ultra.

    Started getting this after i upgraded from win 7 to win 8.1

    So i am tempted to dualboot my pc with win 7 and 8.1 (win 7 only for managing the passport ultra)

    Mobo: Asus maximus VI hero

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