Getting error code 0x800701E3 when copying files from laptop to external hard disk

Ok, so went to run the backup and it backing up the files from Windows 7,,not win 10 ?? Cked the inet and around could not find a way to change wht ti backup..So tell you I am at my wits end here..Same problems and no resolution..frustrating aalmost to the pint call it quits and just worry and keep my oen files backed up and if it crashes it crashes..THIS IS WHY I LIKE MY CHROMEBOOK SO MUCH !! None of these problems till go to Win 10. !!

So tell me what did I MISS to just run the backups without the win 7 data ??

The c++ isuue is posted on another thread here is the link:

http://answers.microsoft.com/en-us/windows/forum/windows\_10-power/c-runtime-error-at-start-up/2e4ffb30-988a-4a87-ac7a-a519b9a5f4b6

If SFC would not resolve the issue then why recommend running it ??

Ok so this issue has gotten worse, below I pasted the reply from WD on the error, since I formatted the xhdd to test the fix for the laptop I wanted to check to be sure that it would still run on the desktop again, when it completed deleted the previous image copy, not realizing that the newest one was empty, now when run the image on the desktop get the same error. Checking a different port to chck..So now the error is the same on both and do not have a system image for either pc...

So really don't know what else to do from here even a new xhdd was the same error, but was the same manufacturer of the xhdd, I did see that the windows back up function includes a system image along with files so going to see if that will run and if did then confirm for me that it is what I would need in a full recovery. Worth a shot.

One question in the system image on the desktop there is a partioned drive called the HP recovery should this be include in the system image, I have included but not sure if I did the first time when it did complete. To be honest I also thought that there was one on the laptop and if was, was gone now since the win 10 update....

Thanks, keep you posted.

I sincerely apologize for any confusion. I've done research about the error number you are receiving "0X800701E3" and I've found  this information which may help you solve the issue since it describes the possible reasons of the issue and possible solutions:

Introduction:

Error codes often state what has going wrong under the hood of the computer hardware. Ignoring error messages isn’t advisable, especially if it’s a serious error message that might be informing the user about a serious issue. And if not taken care of, such issues can cause huge losses. So it’s important to have a basic idea about the error messages as well as the codes associated with them. This article discusses how to solve error 0x800701e3.

Why does this error occur?

This error is caused by hardware failure if Input / Output operations fail while transferring a file from one location to another. The error message will basically state that the operation cannot be completed due to a hardware error.

Most of the times the only way out of a hardware failure is to replace the faulty hard drive. However, there is no harm in trying out the following solutions as sometimes they do prove helpful in solving this error.

Solution 1

Before purchasing a new hard drive, a couple of tweaks can be tried out as they do work sometimes. Microsoft Windows provides the CHKDSK command to identify and fix errors in hard drives. CHKDSK stands for Check Disk and it’s the standard way to fix hard drive errors in the Windows platform since Windows XP.

1. Open the start menu
2. Type CMD
3. When it returns the search, find “Command Prompt”, which has a black icon. Choose to run it in admin mode by (Right click -> Run as Administrator)
4. Type the following command and press ENTER

• CHKDSK /f DRIVELETTER:

As an example if you want to check the D drive for errors, type the following

• CHKDSK /f D:

Solution 2

The following error message pops up when Windows is being installed. In this case the only way out is to install Windows on a different partition.

Solution 3

If the previous two solutions did not work, the best way to deal with this error will be to to buy a new hard drive as it’s not possible to fix the I/O (Input / Output) errors just with the software. Although it still might be possible to fix the hard drive by sending it to a hardware technician, but that is something beyond this article’s scope.

WD strives to exceed customer's expectations. If you feel that your expectations have not been met and would like to escalate your case to the next level of support, please click here or copy and paste the link below in your browser.

Scott,

Yes, I'll move my posts to your new thread.

The additional xHDD confirms that it is not the xHDD at fault but the laptop.

Windows cannot make system images onto USB sticks but only onto external disks.  So that is not a fault.

[The additional xHDD will not be wasted but we can get onto that topic later]

I do not think that SFC will achieve anything.

I think your startup errors should be asked in another separate question.  I do not expect to be any help on that but I will watch the thread to see what is going on.  Before you post, search the forum for C++ startup errors to see if there is any existing guidance on the subject [it does ring a vague bell].

Running ChkDsk again would not help with the C++ startup issue.

Denis

Here is the screen sot of the SFC scan 

So now know the error exist on 2 xhdd  and will not read a flash drive...So what next ??

By the way I did check the same version appeared on both Pc's.