Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

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  1. Anonymous
    2017-05-17T07:31:45+00:00

    Microsoft has got an app that you can save your files on it in the clouds unfortunately I can not remember its name but it is a cloud based app .I hope I have been of some help dear AmirH .

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  2. Anonymous
    2017-05-16T19:35:01+00:00

    I have about 1Tbs information on my ext hard device

    I cannot copy them anywhere

    what should I do

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  3. Anonymous
    2017-03-06T14:25:42+00:00

    To anyone with the same error/problem

    So my Seagate 1TB hardrive gave me the same problem and when I was searching or solutions most of them said I had to format my hardrive, which was not an option in my case.

    Instead I tried running my hardrive on a different laptop/pc and it worked! So in my case it was my own laptop giving me the problem.

    Thus if you don't want to format your hardrive and save your files, I suggest copying everything on a diferent pc, format the hardrive, copy everything back and backup your hardrive.

    Hope this helps someone! :p

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  4. Anonymous
    2016-09-25T02:46:52+00:00

    Same 0x800701E3 when trying to use windows system image backup and external drive.

    Formatted the drive. Copying and using data on it works without issue. Chkdsk ok.  Can not use windows system image backup with this external drive.

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