Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

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  1. Anonymous
    2016-07-30T20:38:12+00:00

    TY, once again !! Do you ever sleep ??

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  2. Anonymous
    2016-07-30T17:46:17+00:00

    In File explorer, right-click on your C:\ drive, select Properties, select the Tools tab, click on Check [you will get an Admin challenge], click on Scan drive.

    Denis

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  3. Anonymous
    2016-07-30T16:06:15+00:00

    Well seems to be a common problem..Having the same issue with my 1tb WD external drive..Works fine on my desktop but same error on my laptop..since I did the win 10 upgrade trying to run a system image. Copying files seem ok.. Before I go to  earlier fix, reformat the external drive, I would like to run your fix..but need assistance on accessing the scan and repair tool ?? Where is it located ??search did not locate and couldn't find in the control panel.

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  4. Anonymous
    2016-06-17T14:19:18+00:00

    Título original: error 0x800701E3

    Tengo este disco duro WD ext 300 gb para Pat 3 años. Hace poco estoy recibiendo el mensaje de error anterior siempre que intente copiar o enviar archivos desde la computadora portátil en el disco duro externo. Probé diferentes puertos USB en la computadora portátil con el mismo mensaje de error viene. Corrí chkdsk de la computadora portátil en la unidad externa, pero el problema persiste. I copia de seguridad de los archivos del disco duro ext y formateado la unidad. pero sin éxito. alguna sugerencia para solucionar el problema? Gracias 

    NO ARREGLO EL PROBLEMA

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