Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

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  1. Anonymous
    2016-08-04T19:40:07+00:00

    Scott,

    Yes, I'll move my posts to your new thread.

    The additional xHDD confirms that it is not the xHDD at fault but the laptop.

    Windows cannot make system images onto USB sticks but only onto external disks.  So that is not a fault.

    [The additional xHDD will not be wasted but we can get onto that topic later]

    I do not think that SFC will achieve anything.

    I think your startup errors should be asked in another separate question.  I do not expect to be any help on that but I will watch the thread to see what is going on.  Before you post, search the forum for C++ startup errors to see if there is any existing guidance on the subject [it does ring a vague bell].

    Running ChkDsk again would not help with the C++ startup issue.

    Denis

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  2. Anonymous
    2016-08-04T19:31:16+00:00

    Here is the screen sot of the SFC scan ![](https://learn-attachment.microsoft.com/api/attachments/650f8ab7-28ec-4efd-bbc1-29394c41a05f?platform=QnA)

    So now know the error exist on 2 xhdd  and will not read a flash drive...So what next ??

    By the way I did check the same version appeared on both Pc's.

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  3. Anonymous
    2016-08-04T18:20:39+00:00

    OK, out yesterday...First I am going to cut and paste the issue of file structure to another post/thread..If you can do same so gets replies from you and don"t waste someone elses time with replies.

    I am right now so confused in each o f these threads..This issue of the error,s bought another xhdd yesterday (same manufacturer) and tried the system image same error,,so also bought a 128 gb thumb drive formatted to ntfs and tried to run the system image on that and message was The drive is not a valid location..So at this point will run the SFC and see what happens...I am confident that the issue is the pc not the xhdd, but only has a problem with the system image copy paste all is fine..Also yesterday also ran a system image again on desktop and ran clean !!

    See besides this thread I am also getting a c++ runtime error on boot up.....So let me ask do u thing running chkdsk will help or is this the same as you had me do a error check on the c drive ??

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  4. Anonymous
    2016-08-03T00:10:57+00:00

    As you write a post, click on the picture ion in the toolbar

    That allows you to include diagrams in your post.

    I am keen to see a screenshot as I think this might all be a mistake.  I think your system might be behaving itself but you have changed a setting controlling how it appears i.e. no files and no folders have disappeared anywhere.

    I cannot show you a screenshot that matches what you see because I have deliberately altered the way mine appears.  I think that, in addition to any screenshots you have already decided to post, you should include this one:-

    Open File explorer, click on ThisPC on the left-hand side, take a screenshot that shows me both that left-hand side pane & what is showing on the right-hand side.  This is mine but yours will not be the same

    Where I have the red arrow pointing, you have [or had] a list - Desktop, Documents, Music, Pictures, Videos.

    Where I have drawn a blue loop, you also have [or had] a similar-looking entry above it that also listed the same Desktop, Documents, Music, Pictures, Videos items but the list can be hidden using the dropdown arrow you can see within my blue loop. 

    In addition, you can have icons for some or all of those things on your Desktop but it is possible to change a setting to make them disappear.  You can make them reappear by selecting them again in

    Control panel,

    [View by - Small icons, if necessary to make the Personalisation entry visible],

    Personalisation,

    [in the upper left] Change desktop icons,

    and set the ones you want to see appear on your Desktop.

    Denis

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