0x00000019 0x0000000000000021 when using readyboost

Anonymous
2014-08-19T06:04:32+00:00

I use readyboost on my pc because it improves the speed of some the games I play (Battlefield 4, in particular). I have been using a 16 Gb. USB Flash drive since 2010 without any problem. But I recently added a 32 Gb. XD (SD) card to use for readyboost. I can access the card fine, and chkdsk says there are no errors, but since I have started using the card, I keep getting random 0x19 BSOD stop errors. the parameter is 0x21. I do not know what to do next or why readyboost is causing this error. it goes away when I stop using the 32Gb card. the full error is:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffffa8010f19000, 0x0000000000001030, 0xb03c3740a81a7de7). A dump was saved in: C:\windows\Minidump\081814-32292-01.dmp. Report Id: 081814-32292-01.

I suspect readyboost is the cause of the issue, because the only difference in conditions between when it does and it does not happen is, is the use of the 32Gb card. I know that there is a 32Gb limit to the size of the memory card I can use. but using the max size should not be causing any issues

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2014-09-05T02:58:34+00:00

    okay. I will see if I can locate the file and upload it

    [edit] C:\windows\memory.dmp does not exist

    should I change my dump settings and wait until it happens again? currently it is set to 'small memory dump (256kb)'

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  2. Anonymous
    2014-09-05T10:54:23+00:00

    Choose  "Kernel memory dump" then both a memory.dmp and minidump will should be created.

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  3. Anonymous
    2014-09-05T17:38:51+00:00

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  4. Anonymous
    2014-09-06T17:17:32+00:00

    here is a copy of the memory.dmp file. I used 7zip to compress it, hope that is ok.

    http://1drv.ms/1CCrMWs

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  5. Anonymous
    2014-09-07T02:29:00+00:00

    MBAMSwissArmy.sys and/or the mwac.sys, Malwarebytes Pro drivers, may be problematic and as Malwarebytes Pro has been implicated in BAD_POOL_HEADER (19) stop errors such as here can you uninstall Malwarebytes Pro and see if the errors resolve.

    Malwarebytes Free which you can use for on demand scanning should not have this issue.

    I might also suggest to update ESET Smart Security to the latest version.

    Also, I do not see any evidence of Norton drivers on the system.

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