0x00000019 0x0000000000000021 when using readyboost

Anonymous
2014-08-19T06:04:32+00:00

I use readyboost on my pc because it improves the speed of some the games I play (Battlefield 4, in particular). I have been using a 16 Gb. USB Flash drive since 2010 without any problem. But I recently added a 32 Gb. XD (SD) card to use for readyboost. I can access the card fine, and chkdsk says there are no errors, but since I have started using the card, I keep getting random 0x19 BSOD stop errors. the parameter is 0x21. I do not know what to do next or why readyboost is causing this error. it goes away when I stop using the 32Gb card. the full error is:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffffa8010f19000, 0x0000000000001030, 0xb03c3740a81a7de7). A dump was saved in: C:\windows\Minidump\081814-32292-01.dmp. Report Id: 081814-32292-01.

I suspect readyboost is the cause of the issue, because the only difference in conditions between when it does and it does not happen is, is the use of the 32Gb card. I know that there is a 32Gb limit to the size of the memory card I can use. but using the max size should not be causing any issues

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2014-08-27T23:22:18+00:00

    sorry for the delayed response, I was waiting for an email to appear saying that someone had posted here, but it never showed. any way I got the minidump files for you, will upload them to my skydrive now

    here is the link: https://onedrive.live.com/redir?resid=FB6B5D18D0D968B!8090&authkey=!AKS_xtcgAJseIRA&ithint=folder%2c

    the most annoying thing about this is I have sat at my computer letting windows idle with almost all background apps closed, while watching TV, and out of the corner of my eye, see windows BSOD on me. it does not occur when I don't have the SD card plugged in.

    last night after another BSOD, I unselected the 'dedicate this drive to readyboost' option and ran "chkdsk /f /r /b f:" it came back with some strange messages im not used to seeing from chkdsk, after that, I did a quick format by doing a "format f: /fs:ntfs /q"

    various chkdsk commands repeatedly turned up errors and no errors. I am going to try switching the FS to ExFAT top see if the chkdsk errors and bsod's still occur

    UPDATE :

    switching the card to ExFAT seems to have stopped the seemingly random results I was getting from chkdsk.

     I wonder if this will solve the BSOD's too

    having the card inserted but not confiigured for readyboost does not seem to trigger the bsod's I have been having. only when readyboost is activated will the system bsod on me suddenly

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  2. Anonymous
    2014-08-20T11:53:44+00:00

    Also, It may help to look at the minidump files from the blue screen crashes with a debugger.

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via a public folder on OneDrive or similar site?

    Here's a couple of links on using OneDrive (SkyDrive):

    http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq

    http://windows.microsoft.com/en-ca/onedrive/share-file-folder

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

    Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time

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  4. Anonymous
    2014-08-20T05:51:32+00:00

    Hi Cybot,

    Thank you for detailed response on this issue. Your guessing might be correct or even coincidence. This BSOD may be caused due to 32 GB card or some incompatible drivers on the computer. Initially make sure you have latest Windows Updates installed on the computer including optional updates. Refer to: http://windows.microsoft.com/en-IN/windows7/Install-Windows-updates

    Also it may help us to find the exact cause of the issue after looking at the minidump files. Please check the Private Message sent by Forum Moderator to upload the dump files.

    Also refer to the link for assistance in BSOD.

    Resolving stop (blue screen) errors in Windows 7

    http://windows.microsoft.com/en-IN/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    Refer to “If you can start Windows” section.

    Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost

    Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.

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