0x00000019 0x0000000000000021 when using readyboost

Anonymous

I use readyboost on my pc because it improves the speed of some the games I play (Battlefield 4, in particular). I have been using a 16 Gb. USB Flash drive since 2010 without any problem. But I recently added a 32 Gb. XD (SD) card to use for readyboost. I can access the card fine, and chkdsk says there are no errors, but since I have started using the card, I keep getting random 0x19 BSOD stop errors. the parameter is 0x21. I do not know what to do next or why readyboost is causing this error. it goes away when I stop using the 32Gb card. the full error is:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffffa8010f19000, 0x0000000000001030, 0xb03c3740a81a7de7). A dump was saved in: C:\windows\Minidump\081814-32292-01.dmp. Report Id: 081814-32292-01.

I suspect readyboost is the cause of the issue, because the only difference in conditions between when it does and it does not happen is, is the use of the 32Gb card. I know that there is a 32Gb limit to the size of the memory card I can use. but using the max size should not be causing any issues

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109 answers

Anonymous

2014-09-23T21:35:05+00:00

I will continue to use my system in this configuration throughout the day until it bsod's on me. would you like me to upload a dump when it does?

Yes, that would be good.
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Anonymous

2014-09-23T19:27:29+00:00

I setup up my system for as clean boot as possible. there were some issues however.

even though I uninstalled MBAM using add/remove programs, it appears it did not uninstall correctly. wheter this is due to a software bug or something else, I do not know. I had to go into the registry and manually remove the MBAMCHAMELEON service entries from HKLM\system\currentcontrolset001\services and HKLM\system\currentcontrolset002\services.

ESET smart security seems to ignore my trying to disable it through msconfig and re-enables it's service entries, and loads at startup.

there is a device in the device manager that is tied to firmware that requires the software be enables for the system to work properly. attempting to use msconfig to disable it, results in multiple entries for the same software that is trying to be disabled (one enabled, one disabled). as a result, aside form eset smart security, the only programs and services that are loading at start up (other than the needed M$ services) are those by Toshiba and three by intel related to the SATA (which is needed because the monitoring system Toshiba setup requires the intel stuff to be enabled to work)

left enabled in services:

Intel(R) Management & Security Application User Notification Service

Intel(R) Management and Security Application Local Management Service

Intel(R) Rapid Storage Technology

NVIDIA Display Driver Service

TOSHIBA eco Utility Service

TOSHIBA HDD Protection Service

TOSHIBA Optical Disc Drive Service

TOSHIBA Power Saver

TOSHIBA Bluetooth Service

TOSHIBA HDD SSD Alert Service

TOSHIBA PC Health Monitor

TOSHIBA Machine Information Service

ConfigFree Service

O2FLASH

ESET Service

I will continue to use my system in this configuration throughout the day until it bsod's on me. would you like me to upload a dump when it does?
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Anonymous

2014-09-23T12:52:53+00:00

I will setup my system for clean boot in the morning and get back to you
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Anonymous

2014-09-23T11:50:34+00:00

Hello Cybot.

Thank you for your reply.

Let’s place the computer in clean boot state and check if the issue persists.

Clean boot is a process of starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your computer performance.

Please refer the Microsoft article below to get more information on this.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Please refer the section “How to reset the computer to start normally after clean boot troubleshooting” in the article below and follow the steps to bring your computer to the normal state.

Please reply with the result. We’ll be glad to assist you.
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Anonymous

2014-09-23T01:13:20+00:00

had two more 0x19's in one of the dumps, mbamchameleon.sys was clearly indicated, which was odd as the program was not loaded, and it's services were disabled. so, for the time being I have uninstalled MBAM. the other 0x19 said a component of diskkeeper was responsible. I can find no other posts relating the file that whocrashed found and 0x19. I think that only reason it was listed as the cause, is that was in the middle of something when the 0x19 occurred, this happened after I uninstalled mbam. if I get another 0x19 and it lists diskkeeper component again, I will try uninstalling diskkeeper too. I am considering going into msconfig and disabling everything but the things that were on the computer when it came to me fresh from the factory (M$ related stuff and Toshiba installed stuff). if it still bsod's then, I don't know what i'll do. I am still convinced that the crashes are related to readyboost.
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