Multiple errors in Event Viewer: EventID 131 from DeviceSetupManager since September 12, 2014

Anonymous
2014-09-14T08:35:45+00:00

Hello,

Since September 12, 2014 I receive multple errors in Event Viewer from DeviceSetupManager.

Sample error looks like this:

Metadata staging failed, result={E9031C57-C25D-8227-E390-3662BD05D0CB} for container '0x80070490'

This error occurs when the Metadata Refresh in \Microsoft\Windows\Device Setup scheduled task is run or when accessing Control Panel -> Devices and Printers when Device Installation Settings are set to "Recommended" or are set to "Automatically get the device app and info provided by your device manufacturer".

What I believe happens is Windows attempts to contact a Microsoft web server to obtain additional information about a device (custom icon for example) and this process had started to fail for me since September 12, 2014. More details on it can be found on this page.

Looking at the Debug logs of Microsoft-Windows-DeviceSetupManager I can see the following error:

Job (13) has completed for device container '{3c7878f1-bc70-523d-b17c-7aaf5253f81a}', status=Hard Error

Looking at the network traffic, I can see communication using HTTP protocol with Microsoft server which returns HTTP 301 (page has been moved).

SFC /scannow returns no errors. All the latest Windows Updates are installed. I've already tried to remove %PROGRAMDATA%\Microsoft\Windows\DeviceMetadataCache folder to no avail.

Does anybody else see this error message and what can I do to fix the problem?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2014-09-19T22:34:49+00:00

I just checked ... seems the original url works fine now.     Thanks Emkay1001 !

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  1. Anonymous
    2016-07-05T13:32:54+00:00

    I have not seen this issue on any of my Laptops or PCs for over eight week.  I am not aware Microsoft have made any changes to stop the error as you know, they told me all support had been withdrawn.

    However, for those of you on Windows 8 and Windows 10 still seeing Event ID 131 Metadata Staging Failed - changing the Url in the registry does resolve the issue as it connects directly to the Metadata Server without trying forward to it.  In effect cutting out the middle loop -  http://dmd.metaservices.microsoft.com/dms/metadata.svc.

    Hope this helps.

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  2. Anonymous
    2016-07-05T15:43:23+00:00

    Hace dos semanas que al fin conseguí pasar de W8 a W10 directamente con la herramienta de w10 utilizando una ISO. Me lo tuvo que hacer un segundo nivel de soporte de Microsoft por control remoto y le costó bastante trabajo y tiempo.

    Menos mal que ya estoy funcionando sin problemas con el w10......... pero ha costado mucho y no tendría que tener tantos problemas.

    Gracias por toda la atención.

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  3. Anonymous
    2016-07-05T15:47:27+00:00

    Hace dos semanas que al fin conseguí pasar de W8 a W10 directamente con la herramienta de w10 utilizando una ISO. Me lo tuvo que hacer un segundo nivel de soporte de Microsoft por control remoto y le costó bastante trabajo y tiempo.

    Menos mal que ya estoy funcionando sin problemas con el w10......... pero ha costado mucho y no tendría que tener tantos problemas.

    Gracias por toda la atención.

    ya it's problm of both win 8 and win 10 too;

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