Multiple errors in Event Viewer: EventID 131 from DeviceSetupManager since September 12, 2014

Anonymous
2014-09-14T08:35:45+00:00

Hello,

Since September 12, 2014 I receive multple errors in Event Viewer from DeviceSetupManager.

Sample error looks like this:

Metadata staging failed, result={E9031C57-C25D-8227-E390-3662BD05D0CB} for container '0x80070490'

This error occurs when the Metadata Refresh in \Microsoft\Windows\Device Setup scheduled task is run or when accessing Control Panel -> Devices and Printers when Device Installation Settings are set to "Recommended" or are set to "Automatically get the device app and info provided by your device manufacturer".

What I believe happens is Windows attempts to contact a Microsoft web server to obtain additional information about a device (custom icon for example) and this process had started to fail for me since September 12, 2014. More details on it can be found on this page.

Looking at the Debug logs of Microsoft-Windows-DeviceSetupManager I can see the following error:

Job (13) has completed for device container '{3c7878f1-bc70-523d-b17c-7aaf5253f81a}', status=Hard Error

Looking at the network traffic, I can see communication using HTTP protocol with Microsoft server which returns HTTP 301 (page has been moved).

SFC /scannow returns no errors. All the latest Windows Updates are installed. I've already tried to remove %PROGRAMDATA%\Microsoft\Windows\DeviceMetadataCache folder to no avail.

Does anybody else see this error message and what can I do to fix the problem?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-09-19T22:34:49+00:00

I just checked ... seems the original url works fine now.     Thanks Emkay1001 !

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  1. Anonymous
    2016-04-03T14:36:58+00:00

    Mi situación actual y único problema es que en mi ordenador tengo Windows 8 y llevo mas de un mes intentando pasar a Windows 8.1 para a continuación instalar Windows 10 y no lo consigo.

    Yo solamente entro en Mi tienda y le doy a actualizar a W 8.1  y después a descargar y en la barra de descarga me pone que "Preparando la actualización al 54 % completado" y luego "Aplicando cambios 62 % completado" y después pasados unos días me dice que ha habido un error y que si quiero intentarlo de nuevo y le digo que sí.  

    Tengo activado Windows Update de forma automática y se me descargan las actualizaciones de forma regular. Además tengo desinstalado el antivirus Mac Affee. El explorador Explorer 10 se me bloquea constantemente no sé si tendrá algo que ver con todo esto pero esto es lo menos importante.

    Quiero decir que este equipo lo compré con W8 hace mas de 2 años y ya le instalé el W8.1 y después el W10 sin problemas  pero hace unos meses tuve un problema y me obligó a volver a configuración de fábrica y por eso estoy ahora en esta situación de W8 y querer conseguir al final el W10.

    Creo que mi ordenador cumple con todos los requisitos:

    • Modelo HP All on one 23-K000es
    • W8 64 bits
    • Procesador Intel core i5
    • Memoria 4Gb

    Sigo esperando pero ya estoy un poco desesperado y además se está acabando las fechas para pasar gratis al w10 y ya no tengo soporte del w8.

    Espero me puedan ayudar a solventar el problema.

    El event ID 131 ya no tengo ningún problema, pero no sé como se me solucionó. Gracias por toda la atención recibida.

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  2. Anonymous
    2016-04-03T09:23:02+00:00

    Amtino was told this was closed as support for Windows 7 and 8 had ceased. As he has the contacts with Microsoft is this grounds to try it again as a Windows 10 problem?

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  3. Anonymous
    2016-04-01T21:26:08+00:00

    tonjac, it seems you are right: in italy DST started 27th March, last ev131 error seen on 29th.. before that date, I had multiple ev131 per day; also ev202 & 203 warning disappeared, staring from 27th.

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  4. Anonymous
    2016-03-30T16:05:14+00:00

    Not seen the 131 error since the change to British Summer Time - what is also interesting is that the 200 to 203 errors on starting Windows 10 have also disappeared since the time change - are they connected? Anyone else seeing this?

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