Error Code Ox80070057

I have just tried to do the same on my Netbook which is also running XP Service Pack 3. I managed to get the updates to work, but they all failed. In your previous reply you said that qmgr.dll shwould be in 3 locations. On my netbook it is only shown in C:\Windows\system32 and it wouldn't copy the files from ServicePackFiles\i386 because the file isn't there. It's not that critical to have the updates on my netbook, but I would like to know why the files are not in their correct locations. I don't have a Windows CD as the Acer netbook came with the OS installed and a recovery programme on the hard drive. What is my best course of action to take to get updates working again.

Hi edsal..

What you'll have to do is to install the BITS update from here:

http://www.microsoft.com/en-gb/download/details.aspx?id=23281

You have to validate before Microsoft will allow you to download the file which means you have to use Internet Explorer to download it with. You can however run the file immediately.

After the file installs, go to Start, Run and copy/paste: services.msc

Make sure Background Intelligent Transfer Service is visible in the menu.

Provided it is, double click it and then click the Start button. This is just a test to make sure it's working properly.

If you get Error 2: cannot find the file specified, copy/paste the following commmand into Run and click OK and then reboot.

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

I don't expect that to happen though.

Let me know how you get on please.

I have just tried to do the same on my Netbook which is also running XP Service Pack 3. I managed to get the updates to work, but they all failed. In your previous reply you said that qmgr.dll shwould be in 3 locations. On my netbook it is only shown in C:\Windows\system32 and it wouldn't copy the files from ServicePackFiles\i386 because the file isn't there. It's not that critical to have the updates on my netbook, but I would like to know why the files are not in their correct locations. I don't have a Windows CD as the Acer netbook came with the OS installed and a recovery programme on the hard drive. What is my best course of action to take to get updates working again.

I assume BITS should be set to Automatic mode?

The default is Manual. It was suggested to switch it to Automatic in an effort to facilitate downloads from the Windows Update site, but provide it starts when you click the Start button in Manual mode, then you should leave it at that setting.

I assume BITS should be set to Automatic mode?

I already did that but it's ok now. When I re-booted, the update installed and I now have BITS in my services. Thank you for all your help, but it does seem strange that this problem exists on my laptop and netbook too with no warning as the updates were working previously, so I have to sort those out too, but couldn't have done it without your help.

You're welcome, edzal..