Error Code Ox80070057

Anonymous
2013-11-18T12:51:28+00:00

I am running XP SP3, and when I go to the Windows update site and check for express updates, the green progress bard starts and just keeps going with no end result. I downloaded the Fixit Tool and it quoted the error code as above. How can I rectify this please?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-11-20T11:12:55+00:00

    Thank you. I have done that and although I can't see BITS in the Services, all the updates dowloaded bar one as below.

    Successful: 4 <br> --- --- <br> Failed: 1 <br> Remaining: 0
    * * *
    Successful Updates <br> --- --- <br> Microsoft Windows XP<br><br><br>Security Update for Windows XP (KB2862152) <br><br>Security Update for Windows XP (KB2868626) <br><br>Security Update for Windows XP (KB2876331) <br><br>Windows Malicious Software Removal Tool - November 2013 (KB890830) <br><br><br><br>* * *
    Failed Updates <br><br>For help installing an update successfully, see the solution under each problem description. <br> --- --- <br> Problem: End User License Agreement (EULA) Not Accepted <br><br>Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed. <br> Problem: Not Enough Disk Space <br><br>Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer. <br> Problem: Automatic Updates is currently installing updates <br><br>Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.<br> <br><br>Note: To view Automatic Updates progress, click the updating icon in your System Tray. <br> Problem: Please check your update history for a description.<br><br><br>Microsoft Windows XP<br><br><br>Cumulative Security Update for ActiveX Killbits for Windows XP (KB2900986)

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  2. Anonymous
    2013-11-20T10:23:45+00:00

    I canot see Background Intelligent Transfer Service in the list.****

    Hi edzal..

    First of all, we're both located on different sides of the Atlantic and therefore time zones are going to cause inevitable delays.

    Please proceed as follows to register the BITS service.

    Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

    Search should show that file in the following locations:

    C:\WINDOWS\system32

    C:\WINDOWS\ServicePackFiles\i386

    C:\WINDOWS\system32\bits

    Provided they're all present, do the following to register the service.

    Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

    Do the same with this file: regsvr32 qmgrprxy.dll

    Reboot the system and then copy/paste this command into the Run field:

    %windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

    If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

    Restart the PC again and then go to Services and you should be able to see BITS in the list.

    On the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

    If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

    Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

    Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

    Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

    Reboot once more and then do the following.

    Go to this link and install the  IE8 cumulative November update:

    http://www.microsoft.com/en-us/download/details.aspx?id=41074

    Finally, go to the Windows Update site and you should be able to download normally.

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  3. Anonymous
    2013-11-20T10:08:27+00:00

    Thanks, I did pluck up the courage to do that, and the Update site did scan and showed some critical updates. But they failed to install. See below

    Review Your Installation Results
    The software upgrade is complete <br><br>You can now use the website to find and install the latest updates for your computer. <br> ---
    More high-priority updates are available <br><br>Your computer might be at risk until you install them. Check for the remaining updates and install them now. <br> ---
    Restart now to finish installing updates <br><br>Your computer will not be up to date until you restart it. Please save any open files, photos or documents and restart now. <br> ---
    Installation Summary <br> --- <br><br><br><br><br> Successful: 0 <br> --- --- <br> Failed: 5 <br> Remaining: 0
    * * *
    Successful Updates <br> --- --- <br><br><br><br>* * *
    Failed Updates <br><br>For help installing an update successfully, see the solution under each problem description. <br> --- --- <br> Problem: End User License Agreement (EULA) Not Accepted <br><br>Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed. <br> Problem: Not Enough Disk Space <br><br>Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer. <br> Problem: Automatic Updates is currently installing updates <br><br>Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.<br> <br><br>Note: To view Automatic Updates progress, click the updating icon in your System Tray. <br> Problem: Please check your update history for a description.<br><br><br>Microsoft Windows XP<br><br><br>Security Update for Windows XP (KB2862152) <br><br>Security Update for Windows XP (KB2868626) <br><br>Security Update for Windows XP (KB2876331) <br><br>Cumulative Security Update for ActiveX Killbits for Windows XP (KB2900986) <br><br>Windows Malicious Software Removal Tool - November 2013 (KB890830) <br> Problem: A problem on your computer is preventing updates from being downloaded or installed<br> <br><br>Solution: To fix the problem, try installing the updates again. If that doesn't work, use the<br>Troubleshooter to try solve the problem. <br><br><br><br>* * *

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  4. Anonymous
    2013-11-20T07:27:36+00:00

    Assuming an English-US language version of WinXP (x86)...

     

    ACTIONS:

     

    1. Download the installer for KB2888505, saving the download to your desktop: http://www.microsoft.com/en-us/download/details.aspx?id=41074

     

    1. Close all open applications (i.e., anything with an icon on the task bar).

     

    1. Double-click on the file you saved in #1 above (i.e., IE8-WindowsXP-KB2888505-x86-ENU.exe) to install the update.

     

    1. Reboot twice.

     

    5, Test by opening IE8 (only!) to http://windowsupdate.microsoft.com & running a CUSTOM scan.

     

    => If a Root Certificates update is listed in the Optional Software updates category on the left-hand side, install it to take full advantage of IE8's enhanced security.

    => Tip: With the sole exception of updates for MS Office, do NOT install any other Optional Software updates nor any Optional Hardware updates; just hide them, e.g., too.

    Now return to the main results window & install any remaining updates offered (e.g., KB2876331, KB2900986; KB2868626); follow all prompts.

     

    1. Reply to this post with a status report.

     

    Sounds a bit complicated but I will give it a try. A bit nervous about it.

    =============================================================

     

    Related:

    • Microsoft to fix Windows XP update SVCHOST redline issue 'soon'

    http://www.infoworld.com/t/microsoft-windows/microsoft-fix-windows-xp-update-svchost-redline-issue-soon-230940

    On second thoughts, I'll leave it to my computer repair man to have a look at it, as I'm a bit too nervous at my age to do this myself. I have printed out al the details to show him. Everyone's help has been immense on here. Thanks to all who replied

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  5. Anonymous
    2013-11-20T07:23:17+00:00

    Assuming an English-US language version of WinXP (x86)...

     

    ACTIONS:

     

    1. Download the installer for KB2888505, saving the download to your desktop: http://www.microsoft.com/en-us/download/details.aspx?id=41074

     

    1. Close all open applications (i.e., anything with an icon on the task bar).

     

    1. Double-click on the file you saved in #1 above (i.e., IE8-WindowsXP-KB2888505-x86-ENU.exe) to install the update.

     

    1. Reboot twice.

     

    5, Test by opening IE8 (only!) to http://windowsupdate.microsoft.com & running a CUSTOM scan.

     

    => If a Root Certificates update is listed in the Optional Software updates category on the left-hand side, install it to take full advantage of IE8's enhanced security.

    => Tip: With the sole exception of updates for MS Office, do NOT install any other Optional Software updates nor any Optional Hardware updates; just hide them, e.g., too.

    Now return to the main results window & install any remaining updates offered (e.g., KB2876331, KB2900986; KB2868626); follow all prompts.

     

    1. Reply to this post with a status report.

     

    Sounds a bit complicated but I will give it a try. A bit nervous about it.

    =============================================================

     

    Related:

    • Microsoft to fix Windows XP update SVCHOST redline issue 'soon'

    http://www.infoworld.com/t/microsoft-windows/microsoft-fix-windows-xp-update-svchost-redline-issue-soon-230940

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