Windows Update KB2919355

Many thanks Jay, for your encouragements.

I had to reinstall all my system (a first failure of W8) in last December, and it took me a full week-end to re-install and customize all.

The problem is not so much saving the files, but that with these new stupid W8 and Office 2013, you have to re-customize every thing, and this is very time consumming.

IMPORTANT For the people who are not aware: check the language availability of the W8 and MS Office package when you buy it; depending the country only a few languages are available, e.g. I cannot have Windows or Office menus in English!! and as the translation should have been through google translator, I let you imagine the strange results.... ;(

Well, like you I would prefer not having to change for Apple, but I might think twice next time...

Thanks again

MB

Hello MB,

Thank you for the update.

Please make sure that you have install KB2919442 update and then try to install KB2919355 update.

Refer:

Update for Windows 8.1 for x64-based Systems (KB2919442)

http://www.microsoft.com/en-us/download/details.aspx?id=42162

Also, use these steps and check the issue.

a. Press Windows + R keys, type notepad in run window and press Enter.

b. In notepad, please copy and paste all the following commands and save the notepad and .bat file on desktop.

 net stop wuauserv

 cd %systemroot%\SoftwareDistribution

 ren Download Download.old

 net start wuauserv

 net stop bits

 net start bits

 net stop cryptsvc

 cd %systemroot%\system32

 ren catroot2 catroot2old

 net start cryptsvc

c. Right click .bat file and click run as administrator.

d. Click ok when message appears as "successful".

I hope this information helps.

Thank you

Dear Ratandeep,

Thanks for your feed-back.

KB2919442 was installed in March.

I have understood that the notepad file should be saved "AS .bat" (and not AND .bat), and I proceeded all the suggested steps.

I regret to inform you that once again, that does not work.

FYI, the various steps and messages as they appear on the screen during the process (and in brakets the approx. time it took for each):

• Downloading and installing KB2919355 (45 mn, in spite of a highspeed internet connexion and no other running application)
• Restart your computer; Configuring W updates; Don't turn off your comp'; x% complete (15 mn)
• Start screen (like when turning on the PC) (1mn)
• Preparing to configure Windows; Don't turn off your comp' (10 mn)
• Failure configuring W updates; Undoing changes (15mn)
• Start screen (1 to 2 mn)
• Preparing to config' W; then, Failure configuring W, undoing changes, don't turn off... (15mn)

Finaly PC restarted.

All these steps took me more time that in the previous tentatives....

Very frustrating.

MB

Hello MB,

Thank you for the reply.

It is very unfortunate that none of the suggestions provided in the previous posts help.

As you have done almost everything, I would suggest you to refresh windows and check.

Refer this article:

How to refresh, reset, or restore your PC

http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

Note: Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

Thank you