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Update KB2862330 repeatedly fails to install on Windows 7.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
EJM888, the OP of this thread, wrote:
This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)
Excellent! Thanks for your follow-up.
Marking one or more of the posts in this thread as ANSWER will officially close your thread.
Also for the records:
We are able to fix the problem by disabling the virtual "Intel 82371AB/EB PCI-to-USB universal Hostcontroler" from within device manager before applying this update and re-enabling it after reboot.
Cheers.
Could you please help me and help all of us by letting me open a case so that this gets into the support logs?
Sorry can't apply latest solution as I have had a hard disc replacement and rebuild and that didn't object to the patch that caused me weeks of trouble earlier this year.
Could you please help me and help all of us by letting me open a case so that this gets into the support logs?
Hi Susan.
OK open a case.
Can you give me some instructions on what's next?
Regards.
