KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

Was this answer helpful?

1 person found this answer helpful.
0 comments

248 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-10-13T01:31:03+00:00

    I somehow installed 2862330 on 3 PCs running windows 7 SP1 64-bit+MSE with no problem whatsoever. Also, they all had 2533552 installed back in May. What information can I provide that may help?

    Thanks for the info Cameron.  That info supports one of the working theories, which is that people without 2533552 are hitting the problem.  

    Anyone who has 2533552 and still hit problems, we would love to see the log files off your machine.  Susan provided a list of what we need in post #62.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-13T09:42:51+00:00

    Here's my CBS log:

    https://skydrive.live.com/redir?resid=2A1E254ED8B91AB!150&authkey=!AGw1ffQTivJBfc0

    Seagate Tools reported Short Drive Self Test passed.

    Specs:

    https://skydrive.live.com/redir?resid=2A1E254ED8B91AB!151&authkey=!AD6Lf4nVmkPED2I

    Note: download to view this, it's in htm format and when you try to view it on Skydrive it displays only as code.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-13T11:23:41+00:00

    I go to %windir%\logs\cbs\ and try to drag (or copy/paste) the cbs.log file and I get the error:

    "You don't have appropriate permission to perform this operation"

    I have tried running explorer.exe as administrator and I still get the same message.

    Sorry.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more