KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2014-01-15T05:01:01+00:00

    I quoted it from the blog post.  You should see it from Windows update and thus is through the usual windows update.  Sorry if I'm not quite following the question?

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  2. Anonymous
    2014-01-15T04:54:30+00:00

    Hi Susan, where is the link to the re-offering of KB2862330?

    I am wary that I may download the original offering accidentally, since I had to force a shutdown when it partially installed back in October. I was lucky that my system did not have to be restored, but have hidden the update ever since, and watched this forum for a fix.

    If you are confident that the re-offering is a fix, I will download and install using the appropriate link.

    I wonder why the re-offering is not through the usual Windows updates - (I am not really tech-savvy, but do keep my system clean - perhaps the problems with the original offering prevent it from being offered again as a normal update, but a lot of people will have hidden the original offering and their usb ports presumably aren't therefore fully secure).

    • regards, Phil

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  3. Anonymous
    2014-01-14T18:23:12+00:00

    A Look Into the Future and the January 2014 Bulletin Release - MSRC - Site Home - TechNet Blogs:

    http://blogs.technet.com/b/msrc/archive/2014/01/14/a-look-into-the-future-and-the-january-2014-bulletin-release.aspx

    "We’re also re-releasing MS13-081 to provide a re-offering of KB2862330 for Windows 7 and Windows Server 2008 R2. The re-released update addresses an issue in the original offering that caused the KB2862330 update to fail or only partially install on some systems with third-party USB drivers. If you are running an affected system, you will be re-offered the new update and we encourage you to install it at the earliest opportunity."

    ========

Susan's guidance:
Do test installs and report back IMMEDIATELY if you have any issues with 
the revised 2862330

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  4. Anonymous
    2013-12-13T14:07:22+00:00

    P.S. My wifes notebook for work also have Windows 7 x64 and he is also updated with 2862330 without a problem.

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