KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2013-10-09T22:15:08+00:00
    1. No.

    2.  3. McAfee free install came preinstalled. I removed it except for site advisor.

    1. No.

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  2. Anonymous
    2013-10-09T21:27:26+00:00

    Downloading from http://www.microsoft.com/en-us/download/details.aspx?id=40507 and

    running it gave me the message that the update wasn't needed on my computer??

    @EJM888 only:

    1. Is **KB2862330** listed in Installed Updates now?

    Note: **KB2862330** may require two (2) reboots to fully-install.

    I use MSE.

    1. What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE?

    3a. Has a(nother) Norton application or a McAfee application EVER been installed on the computer?

    3b. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    1. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner Registry Cleaner)?

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  3. Anonymous
    2013-10-09T20:13:45+00:00

    Would someone be willing to work with me to open a support case with Microsoft?

    Email me at susan-at-msmvps.com (change the -at- to @ )

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  4. Anonymous
    2013-10-09T19:41:04+00:00

    I have Service Pack 1 installed.

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