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To avoid further unnecessary back and forth (there is far too much already in this thread), run msinfo32.exe, then click File > Save.
Upload the *.NFO file to Skydrive (log in with the same username/password used to log in to this forum) or any other file sharing website of your choice and share it. Use "Get a link" and then post the link in your reply here.
As ElderL has said many times,
Unfortunately, even the new MS Answers forums implementation does not prompt for any system information when a new question is asked, so we know absolutely nothing about your system.
Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues but that is the way they choose to run things here.
Thank you MS Answers owners, for continuing to make the resolution of simple problems as frustrating and time consuming as possible.