OneDrive is temporarily unavailable - Windows Live Mail Error ID: 0x8CCCD052

Anonymous
2014-09-12T10:39:39+00:00

Split from this thread.

I just started having this exact same issue today while trying to email some pictures. Can you help me get it fixed?

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Oldest
  1. Anonymous
    2014-09-12T10:06:42+00:00

    I am sure they will resolve this - looks like possibly the recent update caused a glitch.  They do need log fils to know where to start debugging, then they reproduce to be sure they know they have it, then they make the fix, then the release a patch.  In the mean time I've had success sharing photos directly from onedrive.com....

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-09-12T11:25:20+00:00
    • It is possible that if an account reset at the server would remove the fault, the agent seeing a support ticket can carry out such a reset and get us back on the road sooner;

    I had a response to my support ticket as follows:

    Hello,

    Thank you for contacting us regarding your OneDrive account.  Your Account has been reactivated. If you are still unable to access your OneDrive we recommend you contact the OneDrive technical support team at http://support.microsoft.com/ContactUs/TechnicalSupport?PID=12840&TID=100109598&STID=100109599&ln=en-us .

    Thank you,

    Carissa

    Online Safety Team

    Whatever this reactivation did, it didn't solve the photo email problem. I haven't yet been able to make contact with Answer desk at the link given.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-09-12T19:42:46+00:00

    Split from this thread.

    *** Email address is removed for privacy ***      We recently had the problem described above. We deleted our sent messages and most of what was in Skydrive and it still does not work. It comes up with this error message. Is skydrive working or not? We have changed nothing here yet we have this problem. John

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-09-12T19:52:59+00:00

    we have done the same and chatted to a moderator who has forwarded our thread to Microsoft in the hope they can find a fix. lets hope they get swamped with thousands of complaints so they find a patch quickley

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-09-12T20:00:18+00:00

    Thanks for letting us know that you did so . I hope as you do they get swamped and fix it. It is a very good tool when it is working properly.

    Was this answer helpful?

    0 comments No comments