OneDrive is temporarily unavailable - Windows Live Mail Error ID: 0x8CCCD052

Anonymous
2014-09-12T10:39:39+00:00

Split from this thread.

I just started having this exact same issue today while trying to email some pictures. Can you help me get it fixed?

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-09-12T08:19:51+00:00

    I am having the same problems down here in Cornwall. I cannot send any photos since yesterday.

    Why are Microsoft putting the blame on us.  Why don't they just tell us how to fix it or fix it themselves.

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  2. Anonymous
    2014-09-12T09:00:35+00:00

    ... none of the options in the drop down window to the site you've directed us to is applicable to the problem we're experiencing.

    I think the last one fits the bill: I am seeing another warning or error message and quote 0x8CCCD052, if that's the one you're seeing. This is the error returned if the OneDrive account has been blocked for ToU violation.

    As a Moderator can't you flag this problem to the relevant people within Microsoft ...

    It would be wonderful to have such powers. We don't, but I'm trying to make contact anyway.

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  3. Anonymous
    2014-09-12T09:37:44+00:00

    @ Firedog that's the point I'm making, I haven't violated any Terms of Use so not applicable.

    Thanks for trying to make contact.

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  4. Anonymous
    2014-09-12T09:50:09+00:00

    I haven't violated anything either. How dare they !!!

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  5. Anonymous
    2014-09-12T09:50:24+00:00

    I haven't violated any Terms of Use so not applicable. 

    No, and I assume that the same applies to the great majority of users affected by this fault. Nevertheless,

    • It's a more forceful way of drawing attention to the problem than simply tacking a Me too post on to a forum thread;
    • It is possible that if an account reset at the server would remove the fault, the agent seeing a support ticket can carry out such a reset and get us back on the road sooner;
    • The support staff are paranoid about users revealing personally identifiable information in the public forums. They are much happier dealing with account-related issues in the secure private sphere that the support ticket system operates in.

    I don't expect any reaction from MSFT until they've woken up in Redmond sometime this afternoon GMT - if then.

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