- It is possible that if an account reset at the server would remove the fault, the agent seeing a support ticket can carry out such a reset and get us back on the road sooner;
I had a response to my support ticket as follows:
Hello,
Thank you for contacting us regarding your OneDrive account. Your Account has been reactivated. If you are still unable to access your OneDrive we recommend you contact the OneDrive technical support team at http://support.microsoft.com/ContactUs/TechnicalSupport?PID=12840&TID=100109598&STID=100109599&ln=en-us .
Thank you,
Carissa
Online Safety Team
Whatever this reactivation did, it didn't solve the photo email problem. I haven't yet been able to make contact with Answer desk at the link given.