My University (UWE) uses eduroam for its Wi-Fi. My Surface 2 (all updates in place as of 15th November) is unable to stay connected to this service and sometimes it won't find it at all. Have tried refreshing the Surface and all forms of manual logins my ITS department is also stumped. MS - please update our drivers to prevent this from happening. The Surface is the perfect Student device and many universities use eduroam and the web is awash with problems like mine, but currently I would be unable to recommend a Surface to my colleagues or students.

Woohoo! The February update has fixed my eduroam/Surface 2 woes! I have a Surface 2 and have no clue how to connect to Eduroam. Anybody who can give instructions for dummies? That would be much appreciated.

Unfortunately not for me. On my Surface Pro (ver 1), with Avastar driver 14.69.24052.168 I still cannot connect to our schools Eduroam network. :( I can connect with driver 14.69.17064.93, but then again, that driver has some other issues so that in ideal world, I would prefer not to downgrade.

Woohoo! The February update has fixed my eduroam/Surface 2 woes!

I remember following that tutorial, but I must've messed up somewhere, because having tried it again, it finally worked! Thanks for the link. I can confirm that 14.69.17064.93 works on the Surface Pro 2. There still appears to be no solution for RT users. Great to know it works, may I know where can I download it? So just a quick wrap up, I can FINAAAAAAAAAAALLY get it working on my fking Surface Pro 1, it took me days and the MS is not responding, at all. To connect, as mentioned above, you need the old driver with version: 14.69.17064.93 To get it, simply uninstall the current driver, check the box "delete the driver", don't worry as it will still be there. Then restart, and you will see the WiFi card has been installed actually, and the driver version will hopefully be 14.69.17064.93. Then follow this guide, step by step, and you should be able to get it connected. https://uwaterloo.ca/information-systems-technology/services/eduroam-wireless-network/connecting-eduroam-wireless-network/windows-81 If for some reasons you can't (I couldn't at first), try to connect to another access point, then disconnect, and connect to the eduroam again. One reminder, remember to hide the update regarding the WiFi driver or it will ruin all your effort. Again, this is just a temporary solution, we won't be able to update the driver unless MS has the mercy.

I remember following that tutorial, but I must've messed up somewhere, because having tried it again, it finally worked! Thanks for the link. I can confirm that 14.69.17064.93 works on the Surface Pro 2. There still appears to be no solution for RT users. Great to know it works, may I know where can I download it?

Unable to connect properly to Eduroam wi-fi

Anonymous

My University (UWE) uses eduroam for its Wi-Fi. My Surface 2 (all updates in place as of 15th November) is unable to stay connected to this service and sometimes it won't find it at all. Have tried refreshing the Surface and all forms of manual logins

my ITS department is also stumped. MS - please update our drivers to prevent this from happening. The Surface is the perfect Student device and many universities use eduroam and the web is awash with problems like mine, but currently I would be unable to recommend a Surface to my colleagues or students.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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50 answers

Anonymous

2014-04-10T09:20:38+00:00

Woohoo! The February update has fixed my eduroam/Surface 2 woes!

I have a Surface 2 and have no clue how to connect to Eduroam. Anybody who can give instructions for dummies? That would be much appreciated.
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Anonymous

2014-03-28T15:58:19+00:00

Unfortunately not for me. On my Surface Pro (ver 1), with Avastar driver 14.69.24052.168 I still cannot connect to our schools Eduroam network. :( I can connect with driver 14.69.17064.93, but then again, that driver has some other issues so that in ideal world, I would prefer not to downgrade.
Was this answer helpful?

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Anonymous

2014-03-21T12:46:34+00:00

Woohoo! The February update has fixed my eduroam/Surface 2 woes!
Was this answer helpful?

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Anonymous

2014-03-19T19:57:36+00:00

I remember following that tutorial, but I must've messed up somewhere, because having tried it again, it finally worked! Thanks for the link. I can confirm that 14.69.17064.93 works on the Surface Pro 2. There still appears to be no solution for RT users.

Great to know it works, may I know where can I download it?

So just a quick wrap up, I can FINAAAAAAAAAAALLY get it working on my fking Surface Pro 1, it took me days and the MS is not responding, at all.

To connect, as mentioned above, you need the old driver with version: 14.69.17064.93

To get it, simply uninstall the current driver, check the box "delete the driver", don't worry as it will still be there. Then restart, and you will see the WiFi card has been installed actually, and the driver version will hopefully be 14.69.17064.93.

Then follow this guide, step by step, and you should be able to get it connected.

https://uwaterloo.ca/information-systems-technology/services/eduroam-wireless-network/connecting-eduroam-wireless-network/windows-81

If for some reasons you can't (I couldn't at first), try to connect to another access point, then disconnect, and connect to the eduroam again.

One reminder, remember to hide the update regarding the WiFi driver or it will ruin all your effort. Again, this is just a temporary solution, we won't be able to update the driver unless MS has the mercy.
Was this answer helpful?

0 comments No comments
Anonymous

2014-03-18T03:34:47+00:00

I remember following that tutorial, but I must've messed up somewhere, because having tried it again, it finally worked! Thanks for the link. I can confirm that 14.69.17064.93 works on the Surface Pro 2. There still appears to be no solution for RT users.

Great to know it works, may I know where can I download it?
Was this answer helpful?

0 comments No comments