Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-05-20T15:18:25+00:00

    Are you still getting a limited connection alert? One thing I would really be interested in is if the TV issue is happening side by side the limited connection issue. Is the TV not connecting only when you have limited connection?

    And is the lagging issue happening only when the limited connection happens?

    When using the TV does the network usage show in your task manager? If so what is the speed?

    I would like to see if I can get that working for you so I can see if the two are related in someway.

    It is your choice to update or not. I was simply stating the reasons it is bad not to and that it shouldn't

    be an acceptable fix for any problem.

    Good Luck

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  2. Anonymous
    2014-05-21T12:51:28+00:00

    My answers in italics below:

    Are you still getting a limited connection alert? One thing I would really be interested in is if the TV issue is happening side by side the limited connection issue. Is the TV not connecting only when you have limited connection?

    The TV issue existed regardless of my WiFi internet connectivity status. My updates have completely resolved the smart TV wireless projection issue.

    And is the lagging issue happening only when the limited connection happens?

    See above - no relation. I also tested a WiDi video projection to my smart TV on my wife's Microsoft Surface Pro - much better. There is a benefit to having the OS and computer manufacturer the same :-)

    When using the TV does the network usage show in your task manager? If so what is the speed?

    I would like to see if I can get that working for you so I can see if the two are related in someway.

    I have resolved both problems, thank you. I just got on this forum to share what worked for me with the hundreds of other people struggling with the same issue. Since we are all using different hardware, what worked for me will not necessarily work for others. My solution actually started with a complete Windows 8 "clean" re-install (not a roll-back, I wiped the drive and started again) then updates to 8.1, then subsequent driver resolution efforts. My manufacturer (Asus) had both 8 and 8.1 drivers, neither held the connection on either platform until I did what I explained. The "secret sauce" to my solution, I believe, is that I uninstalled the driver through windows, rebooted, then uninstalled it yet again through the Intel driver updater. I should not have had "uninstall" as an option in the Intel updater if my Windows uninstall had worked - so that shed some light on why previous efforts had failed. This was the one thing I did differently than all the other times - and it finally worked!

    It is your choice to update or not. I was simply stating the reasons it is bad not to and that it shouldn't be an acceptable fix for any problem.

    Agreed - I imagine one day Microsoft will work all the bugs out of this new OS - in the meantime, my current configuration works, so I've locked it down. What people who constantly bash Microsoft and extoll Apple don't realize is that the MS OS supports hundreds, or thousands, of different hardware configurations across multiple manufacturers' devices - that's a huge challenge, and sometimes it takes time to resolve all the issues. What Microsoft needs to do now is acknowledge there is a bug in the OS that is interfering with OEM and/or Intel WiFi drivers, and fix it . Then I'll turn Windows Updates back on.

    Good Luck

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  3. Anonymous
    2014-05-21T14:12:52+00:00

    Glad you got it working. When you said you got it working for a while I thought you meant it was coming back after working for a longer time. And I thought you were having lagging issues with the WiDi. I've heard that lagging is solved when changing the Aero theme to Microsoft's Aero Theme from Intel's Aero theme. That's in windows 7, however. I've tested my computer on several networks and haven't had any issues. Some of those use the same hardware and drivers as people who are having issues. In fact on one network everyone who uses other windows OS versions can't connect to one of the routers on a daisy chained setup but my windows 8.1 machine can

    So far I haven't found any issue related to WiFi limited connection on Windows 8.1 its always fixed by changing an offending network. I wish I could get a local machine to reproduce this so I can troubleshoot first hand. With updates you can always hand pick which ones to update like critical security errors. Let me know if any issues ever come back. Have a good day! Sorry for misunderstanding about your stsus

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  4. Anonymous
    2014-05-21T23:11:02+00:00

    Same problem on a HP Envy 14 with Intel Centrino Wireless-N 2230. 

    Pretty sure its a problem with network driver.    By selecting the properties of the adapter, Drivers TAB, Update driver, Manually select, pick from a list - you can pick a different version of the driver.  I have switched from intel versions of the driver to a Microsoft version of the driver to see if that rectifies.

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  5. Anonymous
    2014-05-21T23:52:09+00:00

    Does that change the adapter it is using too or just install/update the software, I am guessing it does? In Device Manager you can click the driver tab>driver details>and select the one you want to use I believe. Check the events tab to see if it added the adapter you are switching to. Thanks for testing so people can see what works

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