Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-01-14T19:51:54+00:00

    Ok everybody. I have had to fix this issue for many people after the 8.1 update.

    This is often a driver issue because windows 8.1 will use it's own drivers rather than the manufacturer's drivers for the wireless adapter.

    The following steps will fix many people's issues with connecting wirelessly after the 8.1 update. 

    I'm doing this from memory so forgive any mistakes in the exact dialogue options, but I should be satisfactorily close enough.

    Try this:

    Step 1:

    Go into the device manager.

    (If you don't know where to find it, read this or just google it.)


    Step 2:

    Find your wireless adapter under the category "Network Adapters", (take note of the name on it) then right click on the specific wireless adapter (mine looks like "Qualcomm Atheros AR9285 Wireless Network Adapter") and select "Update Driver Software...".

    Step 3:

    Windows will ask you if you want to search automatically for the driver, you must NOT choose this option. Instead choose "Let me pick from a list of device drivers on my computer".

    Step 4:

    Using the name you took note of in step 2, find the correct driver.

    (you may have to disable the show compatible, but i don't think i had to. The name from step 2 will be useful here.)

    Step 5:

    Install that driver and after a reboot (may work without one) your wireless adapter should now work.

    Hope this helps some of you.

    -Seth


    (found some others who have successfully done this here.)

    (another method that accomplishes the same goal)

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  2. Anonymous
    2014-01-14T19:53:21+00:00

    The solution i posted may help you. Our office just did this for some people.

    (I'm commenting here so that hopefully you'll receive a notice of a reply and be able to fix the issue.)

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  3. Anonymous
    2014-01-14T20:16:05+00:00

    Thanks! Worked!

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  4. Anonymous
    2014-01-14T22:47:04+00:00

    Seth, I've tried that with the Broadcom drivers for my HP laptop and that doesn't work.  I was looking at the update today in hopes that it would fix the problem, but no luck: http://support.microsoft.com/kb/2914180/en-us

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  5. Anonymous
    2014-01-15T03:25:43+00:00

    Mine seems to stop disconnecting from the wifi; is been a couple of days and been not having disconnection problem. 

    I haven't change any thing on the driver, except trying to let all the updates to occurred completely, then look for updates on the network device drivers. Again all simply asking Windows to search for the update and install it. At one point I remove the wifi network application something, I forgotten what it was, there are two of them one for blue tooth and one for wifi, only the wifi one was removed. But later it was back Austini think though one of the automatic updates.

    Then suddenly all okay.

    Either oneof the fix or a combination or things. Not sure.

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