Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-04-02T02:57:01+00:00

    open CMD admin

    pnputil.exe -e

    pnputil.exe -d oem#.inf

    #- old bad driver version

    Member before uinstal in Devices Manager.

    After DOwnload only oryginal driver and Instal.

    If Manufacture use aplication to instal, the oryginal driver are in TEMP folder, before close the aplication.

    IT is easy job.

    ALL windows versions.

    Member delete (local DHCP clients in router) if use MIX BGN ,PSK-passwords.

    Thanks, but I've already FIXED my WiFi connection.... no problems whatsoever now.

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  2. Anonymous
    2015-04-02T02:58:28+00:00

    This is a peer to peer community. Microsoft support can be reached through this https://support.microsoft.com/en-us/product/windows/windows-8-1

    You should contact your PC vendor or wireless cards manufacture to inform them there is an issue. They are the ones that make the software responsible for wireless connectivity.

    I initially did. They (Toshiba) know and apparently don't care. Just like Microsoft everyone apparently prefers 'passing the buck' on this one.

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  3. Anonymous
    2015-04-02T03:20:24+00:00

    Are you still having issues?

    I know it is frustrating. If you get an ethernet connection then you can narrow it down to the wireless side. The issue could be the way it connects to the router, radio interference, poorly written driver, or 3rd party drivers or software that breaks the driver.

    Common issues are third party anti virus software and manufactures connection software.

    if you PC is less then a year old Toshiba should be fixing on it. If they say its windows ask them which part and how is it that millions of PCs connect to the internet just fine and use windows 8.1

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  4. Anonymous
    2015-04-02T05:17:12+00:00

    Are you still having issues?

    I know it is frustrating. If you get an ethernet connection then you can narrow it down to the wireless side. The issue could be the way it connects to the router, radio interference, poorly written driver, or 3rd party drivers or software that breaks the driver.

    Common issues are third party anti virus software and manufactures connection software.

    if you PC is less then a year old Toshiba should be fixing on it. If they say its windows ask them which part and how is it that millions of PCs connect to the internet just fine and use windows 8.1

    No, I'm not having any more Limited WiFi or other connectivity issues at all anymore, I fixed it myself. 

    Well, in answer to your Question, I don't believe MILLIONS of 8.1 users are connecting 'just fine'... I believe there are THOUSANDS that are NOT connecting and they just don't have the expertise, PC Savvy or 'time' to find this Forum...

    This IS a 'software' issue... I'm in total agreement with you on that... and Microsoft writes the software... it is definitely a 'software' problem within Windows 8 and 8.1 conflicting with Network Adapter Drivers, Routers, what have you ... (that are not faulty)... 

    I've been reading FORUMS all over the Internet, (Not just this MS peer to peer Forum) and far too many People with brand new Computers are having this Problem... and MOST of them report their OTHER devices (Windows 7) have no problems connecting... just the 8 or 8.1 operating System seems to create serious connectivity issues...  so, based on MY Research, this is a Microsoft issue.  

    Here! Google 

    windows 8.1 wifi limited

    About 915,000 results (0.38 seconds) 

    I think this pretty much 'sums' it up....

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  5. Anonymous
    2015-04-02T14:22:36+00:00

    Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

    Lenovo Y510P  Laptop

    Windows 8.1 Pro

    Intel Centrino Wireless-N 2230

    Apple Time Capsule router w/newest firmware

    Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

    go here for fix    https://www.youtube.com/watch?v=2cuvIf-aj70

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