Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon. When I troubleshoot the problem using the system tool it is always the gateway that is faulty. I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc. I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals. My applicable system specs are as follows;
Acer E1-571 Laptop
Windows 8.1 Pro
Intel Centrino Wireless-N 2230
Apple Time Capsule router w/newest firmware
Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1 I hope this can be resolved quickly. Thanks!
Windows 8.1: WiFi dropping and/or "Limited"
Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon. When I troubleshoot the problem using the system tool it is always the gateway that is faulty. I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc. I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals. My applicable system specs are as follows;
Lenovo Y510P Laptop
Windows 8.1 Pro
Intel Centrino Wireless-N 2230
Apple Time Capsule router w/newest firmware
Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1 I hope this can be resolved quickly. Thanks!
Windows for home | Previous Windows versions | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2015-03-26T18:59:33+00:00 -
Anonymous
2015-03-26T19:07:47+00:00 It is better to open a new question then respond to an old one because a lot less people will see your question or want to jump in to a situation were they have no idea what you have tried to do to fix the issue.
Your wireless chip is a Intel 7260 b/g/n Wireless (2x2 BGN) It uses 2.4 ghz for wifi. Is you router setup to send out a steady 2.4 ghz signal? Most dual band routers will let you set up a 5ghz and 2.4 ghz connection using two separate SSIDs so that there is no confusion which is which.
When is says bad gateway you should run ipconfig/all from the command prompt to get a print out of what your gateway is set to and to see if something is getting turned off.
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Anonymous
2015-03-29T23:58:08+00:00 I'm having this issue on several laptops, some old, and some brand new. I found this article from Dell that shows to undo Microsoft's WiFi driver update that is probably causing the issue.
http://www.dell.com/support/article/us/en/19/SLN288871/EN
Hope this helps.
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Anonymous
2015-03-30T08:29:39+00:00 I really doubt that is a Microsoft driver. That is a driver signed by Microsoft. That driver comes from the manufacture. Another case of the manufacture passing blame.
You should contact dell and tell them to fix their problem.
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Anonymous
2015-03-30T17:04:10+00:00 I have this issue on a Dell, Samsung, and Lenovo computer. It is not a "Dell problem." I don't know if this will fix the issue (I'm going to try it on two of the computers tonight), but I've have seen many times where a driver update from Windows Update has lead to broken function, and the way I've fixed those was to revert to a previous driver version.
If you try this ix, please report your results.
Btw, here's a screen from the referenced article that shows two different drivers for a WiFi card, one from Qualcomm and one from Microsoft:
http://www.dell.com/support/article/us/en/19/SLN288871/EN