Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2015-03-26T18:59:33+00:00

    Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

    Acer E1-571  Laptop

    Windows 8.1 Pro

    Intel Centrino Wireless-N 2230

    Apple Time Capsule router w/newest firmware

    Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

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  2. Anonymous
    2015-03-26T19:07:47+00:00

    It is better to open a new question then respond to an old one because a lot less people will see your question or want to jump in to a situation were they have no idea what you have tried to do to fix the issue.

    Your wireless chip is a Intel 7260 b/g/n Wireless (2x2 BGN) It uses 2.4 ghz for wifi. Is you router setup to send out a  steady 2.4 ghz signal? Most dual band routers will let you set up a 5ghz and 2.4 ghz connection using two separate SSIDs so that there is no confusion which is which.

    When is says bad gateway you should run ipconfig/all from the command prompt to get a print out of what your gateway is set to and to see if something is getting turned off.

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  3. Anonymous
    2015-03-29T23:58:08+00:00

    I'm having this issue on several laptops, some old, and some brand new. I found this article from Dell that shows to undo Microsoft's WiFi driver update that is probably causing the issue.

    http://www.dell.com/support/article/us/en/19/SLN288871/EN

    Hope this helps.

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  4. Anonymous
    2015-03-30T08:29:39+00:00

    I really doubt that is a Microsoft driver. That is a driver signed by Microsoft. That driver comes from the manufacture. Another case of the manufacture passing blame.

    You should contact dell and tell them to fix their problem.

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  5. Anonymous
    2015-03-30T17:04:10+00:00

    I have this issue on a Dell, Samsung, and Lenovo computer. It is not a "Dell problem." I don't know if this will fix the issue (I'm going to try it on two of the computers tonight), but I've have seen many times where a driver update from Windows Update has lead to broken function, and the way I've fixed those was to revert to a previous driver version.

    If you try this ix, please report your results.

    Btw, here's a screen from the referenced article that shows two different drivers for a WiFi card, one from Qualcomm and one from Microsoft:

    http://www.dell.com/support/article/us/en/19/SLN288871/EN

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