Went to the Windows store yesterday to talk to a tech there. Hugely helpful. All I had to do was "flush the DNS." I don't know what that actually means, but here's how you do it.
- go to Command Prompt (you can just search for it and it'll pop up)
- type in "ipconfig /dnsflush" *note the space between config and /)
- problem. fixed.
You should then also run Windows Update which you can get to by searching "wuapp." This helped me and I hope it helps you too. It never came up in any of my research.
Peace.
"flushdns"