This is horrible response and I've seen it given by other MS engineers. Thousands of people are having this problem since the 8.1 release. I highly doubt all of us had our routers go bad at the same time. Own up to this Microsoft and please fix it. The standard response will not cut it anymore.
I agree wholeheartedly. I cannot connect to a specific wireless with Windows 8.1. I don't get a valid IP address, I get an APIPA address.. I can connect to the same network fine with Windows 7. Other people get mixed results with Windows 8.1. It is not the router or the networking equipment. It is something with Windows 8.1. It reminds me of when Windows Vista could not get an IP address from a Cisco switch, and Microsoft recognized this as a problem and provided a KB article with a workaround for the issue. It doesn't work for Windows 8.1.
So what do I do? I carry my Linux laptop with me now. I get an IP address without a problem. So I get connectivity to do things like lab connections, WebEx, email from my Linux laptop. If I absolutely have to connect using my windows machine I use my MiFi, but I do that sparingly.
Hey MS. Not good when your new OS reminds an IT vet of Vista. Also no good when they decide to travel with two laptops to get connectivity, the reliable one of them being Linux.