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Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon. When I troubleshoot the problem using the system tool it is always the gateway that is faulty. I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc. I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals. My applicable system specs are as follows;
Lenovo Y510P Laptop
Windows 8.1 Pro
Intel Centrino Wireless-N 2230
Apple Time Capsule router w/newest firmware
Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1 I hope this can be resolved quickly. Thanks!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Has Microsoft resolved this problem? I upgraded to 8.1 and have had internet connection problems since. I have a Windows Vista laptop running on the same wireless network with no problems so I know it is not a router or service provider problem. Any solution?
Hi,
Limited connection means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the PC doesn't have Internet connectivity. If you're connected to a home network, try restarting the router.
However Internet connection problems are most commonly caused by disconnected cables or by routers and modems that aren't working correctly.
Try these steps:
Run Ipconfig /all at the command prompt to check if you are able to obtain an IP (internet protocol) address.
a.Go to Start screen type command prompt select command prompt as an Administrator.
b.Click ‘OK’ to open a MS-DOS command line window.
c. Type "ipconfig /all" (without the quotation marks), and then hit the**‘ENTER’** key.
You may also refer to the following links and check:
Wired and wireless network problems
Why can't I connect to the Internet?
http://windows.microsoft.com/en-in/windows-8/cant-connect-to-internet
Please revert with the issue status.
Okay, now that several months have passed since the 8.1 update and everyone's routers have been checked and the cables are secure, what is the solution to this problem as it still persists?!
This is horrible response and I've seen it given by other MS engineers. Thousands of people are having this problem since the 8.1 release. I highly doubt all of us had our routers go bad at the same time. Own up to this Microsoft and please fix it. The standard response will not cut it anymore.
This... Seriously，8.1 is garbage. I'm getting the idea that you chumps at Microsoft are giggling your asses off over all of these people struggling over this trash software.
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Re Install back to factory settings, as it's HP will reset back to Windows 8, don't upgrade to Win 8.1
Had same on my HP Laptop,since I did as suggested No problems.
Gd luck.
Derek
