the link was
https://answerdesk.support.microsoft.com
ck it out...
Windows 8.1: WiFi dropping and/or "Limited"
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Anonymous
Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon. When I troubleshoot the problem using the system tool it is always the gateway that is faulty. I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc. I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals. My applicable system specs are as follows;
Lenovo Y510P Laptop
Windows 8.1 Pro
Intel Centrino Wireless-N 2230
Apple Time Capsule router w/newest firmware
Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1 I hope this can be resolved quickly. Thanks!
Windows for home | Previous Windows versions | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
744 answers
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Anonymous
2014-05-16T01:13:15+00:00 -
Anonymous
2014-05-15T23:48:05+00:00 I'm willing to bet that you actually contacted a third-party tech company that was using Microsoft in it's title for searches, but wasn't actually Microsoft. (This happened to me once with an Apple issue. I THOUGHT I was contacting Apple Support. It turned out to be an unrelated company that was using Apple's name. They, too, wanted to charge me for an issue that Apple fixed for free.) As I stated previously, Microsoft stores are fixing this issue for free. This doesn't help everyone because Microsoft stores aren't everywhere.
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Anonymous
2014-05-15T23:26:50+00:00 i contacted Microsoft support. I was told if I paid $149. they would fix the issue.. ? Blackmail?
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Anonymous
2014-05-15T20:35:47+00:00 Incredible answer from the ...Engineer? Thousand of people are having the same problem and you are talking about cables and routers ??? I just buy my computer and I want to crash it against the wall after losing hours trying to resolve the issue!!!
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Anonymous
2014-05-15T19:16:34+00:00 No, Microsoft has been silent on the issue. I've mentioned it several times on their Facebook accounts, and all they do is advise people to bring their device into a Microsoft store and they'll fix it at no charge.