Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

744 answers

Sort by: Most helpful
  1. Anonymous
    2014-07-25T06:57:08+00:00

    I also had the same problem. I tried everything! So the only thing left was to set my wireless router back to factory settings and see what happens.......IT WORKED!  No more wi-fi dropping or limited!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-07-25T04:30:07+00:00

    Start a new thread and post the link here to get help. List what you have done and include the data from runngin this

    Window key + x > command prompt (admin) > type ipconfig and include the data from your wireless adapter.

    Then in the window run these three replacing the first one with an IP address e.g.,192.168.1.1

    ping (default gateway from ipconfig/router IP)

    ping 8.8.8.8

    ping bing.com

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-07-25T04:06:40+00:00

    I am having the same problem, dropping offline with 'limited' message.

    Windows 8.1

    Samsung laptop

    Microsoft has messed up again.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-07-24T14:58:42+00:00

    Do not install this update !!!

    Realtek Semiconductor Corp. - WLAN - Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC

    Download size: 917 KB

    You may need to restart your computer for this update to take effect.

    Update type: Optional

    Realtek Semiconductor Corp. WLAN software update released in October, 2013

    More information:

    http://sysdev.microsoft.com/support/default.aspx

    Help and Support:

    http://support.microsoft.com/select/?target=hub

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-07-23T03:23:39+00:00

    Thanks for the info. It will help to diagnose connection problems. I don't know if it can automatically change bands, interesting if it does since there is rarely an advantage to do so since when something interferes with a band it usually wipes out all of them. Maybe since it has a 5ghz band there is more advantage.

    But I think you hit on an obvious oversight in America routers usually only have 2.4 GHz band range while in other places they use a wider range. New routers are using more bands and there may be something the wireless cards are having and issue with.

    Thanks for adding you solution I will have to investigate if it is the router or the wireless adapters that cause this

    Was this answer helpful?

    0 comments No comments