Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-05-15T23:26:50+00:00

    i contacted Microsoft support. I was told if I paid $149. they would fix the issue.. ? Blackmail?

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  2. Anonymous
    2014-05-15T20:35:47+00:00

    Incredible answer from the ...Engineer? Thousand of people are having the same problem and you are talking about cables and routers ??? I just buy my computer and I want to crash it against the wall after losing hours trying to resolve the issue!!!

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  3. Anonymous
    2014-05-15T19:16:34+00:00

    No, Microsoft has been silent on the issue. I've mentioned it several times on their Facebook accounts, and all they do is advise people to bring their device into a Microsoft store and they'll fix it at no charge.

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  4. Anonymous
    2014-05-15T19:04:10+00:00

    My question is, has Micro Soft has said anything about this? Where can one go to find out what they say?

    I wish they would, give some kind of explanation, so we can stop wasting our time trying to find a fix for this thing.  I am so-o-o tired of troubleshooting. I want to be able to begin enjoying my computer for a change.

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  5. Anonymous
    2014-05-13T07:51:12+00:00

    You may want to start a new thread.

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