Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

744 answers

Sort by: Most helpful
  1. Anonymous
    2014-03-05T15:22:23+00:00

    Two Windows 7 machines, 2 Apple iPods, 1 Apple iPhone and 1Blackberry all connect fine to my home wireless network.  Windows 8.1 DellXPS12 often loses the connection, shows limited connection.  Microsoft: Time to spend some time and money on a solution or better diagnostics to identify the problem.

    Similar happening to me, 2 cheap Chinese Android phones, IPhone 4,  Sony Vaio with Win 7 are working perfectly with Apple Wireless Router and before with Asus N16 Router, but my Asus Zenbook with Win 8.1 constantly lose connection, especially when I play in COH2.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-03-05T14:01:43+00:00

    Two Windows 7 machines, 2 Apple iPods, 1 Apple iPhone and 1Blackberry all connect fine to my home wireless network.  Windows 8.1 DellXPS12 often loses the connection, shows limited connection.  Microsoft: Time to spend some time and money on a solution or better diagnostics to identify the problem.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-03-03T19:49:44+00:00

    Hi,

    Limited connection means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the PC doesn't have Internet connectivity. If you're connected to a home network, try restarting the router.

    However Internet connection problems are most commonly caused by disconnected cables or by routers and modems that aren't working correctly.

    Try these steps:

    Run Ipconfig /all at the command prompt to check if you are able to obtain an IP (internet protocol) address.

    a.Go to Start screen type command prompt select command prompt as an Administrator.

     b.Click ‘OK’ to open a MS-DOS command line window.

    c. Type "ipconfig /all" (without the quotation marks), and then hit the**‘ENTER’** key.

    You may also refer to the following links and check:

    Wired and wireless network problems

    Why can't I connect to the Internet?

    http://windows.microsoft.com/en-in/windows-8/cant-connect-to-internet

    Please revert with the issue status.

    Okay, now that several months have passed since the 8.1 update and everyone's routers have been checked and the cables are secure, what is the solution to this problem as it still persists?!

    Yeah! Real people want to know.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-03-03T19:01:43+00:00

    Has Microsoft resolved this problem?  I upgraded to 8.1 and have had internet connection problems since.  I have a Windows Vista laptop running on the same wireless network with no problems so I know it is not a router or service provider problem.  Any solution?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-03-03T18:53:58+00:00

    Hi,

    Limited connection means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the PC doesn't have Internet connectivity. If you're connected to a home network, try restarting the router.

    However Internet connection problems are most commonly caused by disconnected cables or by routers and modems that aren't working correctly.

    Try these steps:

    Run Ipconfig /all at the command prompt to check if you are able to obtain an IP (internet protocol) address.

    a.Go to Start screen type command prompt select command prompt as an Administrator.

     b.Click ‘OK’ to open a MS-DOS command line window.

    c. Type "ipconfig /all" (without the quotation marks), and then hit the**‘ENTER’** key.

    You may also refer to the following links and check:

    Wired and wireless network problems

    Why can't I connect to the Internet?

    http://windows.microsoft.com/en-in/windows-8/cant-connect-to-internet

    Please revert with the issue status.

    Okay, now that several months have passed since the 8.1 update and everyone's routers have been checked and the cables are secure, what is the solution to this problem as it still persists?!

    Was this answer helpful?

    0 comments No comments