Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-02-11T13:02:31+00:00

    Thank you DarksideHop12! The link to the intel support site detected a new driver that my windows system was not picking up. Easy install and it fixed my connection issues. For the past 2 weeks I had nothing but problems with the WIFI disconnecting every 1-20 minutes. Thank you for your information regarding the fix.

    You're welcome Ben, glad it worked for you as well.

    Microsoft are not at all interested so its down to us to help each other.

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  2. Anonymous
    2014-02-11T05:51:25+00:00

    Hi.

    I have been on the forum reading the replies, and trying them out to see if they work.  There are so many good suggestions!  But the only solution for me was to go to to Device Manager; Network Adapters; open your router, click Power Management tab.  If the box "Allow the computer to turn off device to save power" is checked, uncheck the box, click "okay".  For 2 days I have had a stable connection without drops to Limited, so I hope this continues to work.

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  3. Anonymous
    2014-02-11T02:03:21+00:00

    Thank you DarksideHop12! The link to the intel support site detected a new driver that my windows system was not picking up. Easy install and it fixed my connection issues. For the past 2 weeks I had nothing but problems with the WIFI disconnecting every 1-20 minutes. Thank you for your information regarding the fix.

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  4. Anonymous
    2014-02-10T16:39:43+00:00

    i have had this problem since windows 8.1 i brought a new laptop assuming it was the laptop my new laptop does the same, consdering i move around my dads,mums,grandads and carers internet/wifi cant be bad please fix this microsoft

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  5. Anonymous
    2014-02-06T21:04:42+00:00

    I agree, I would have never upgraded to 8.1. I have a Surface Pro and was able to get all my development software installed and working. The wifi was fine. After install of 8.1, downloading or uploading takes forever. My daughter has the Surface RT and sits 10 feet from me getting full bars on her wifi. I get 2 maybe three. Same router. Please find a solution quick.

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