Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

744 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-01-21T11:43:47+00:00

    Not a fix but a workaround.

    Create a new text file and rename the extension to .bat or .cmd. For example, filename.txt to filename**.cmd** or filename**.bat**

    Open the file in Notepad and copy the syntax below. Where name="enter your Wifi network name"

    netsh wlan disconnect

    netsh wlan connect name="myWifi"

    Save it to your desktop or if it is in another folder create a shortcut to it. Double-click anytime you have this issue to reconnect quickly.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-01-21T10:30:38+00:00

    Same problem as everyone else! damn you windows 8 !!!!!!!!!!!

    I have a sony vaio Fit e 15 brand new and the internet drops out every couple of minutes and im fed up with it

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-01-21T05:45:18+00:00

    Thank you for the reply. I am happy that this solution worked for you and the people in your office. As much as I would like to try it, I am unable to use this method. I do not have access to download software from Cisco as I do not currently pay for any of their services. I am looking for a free solution to solve this problem. However I have to agree with you on the dumb move by MS on this one...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-01-21T04:11:30+00:00

    I have made two changes my desktop and it seems to have addressed the problem.  I don't know for how long but it works

    1. I have disabled the TCP/IPv6 within the Ethernet Properties.
    2. When I loose the network, I noticed that several Services have stopped.   I looked into the event logger and it indicated that the "Base Filtering Service" had stopped.  I just run it again and I got back the internet connection

    I dont' think it is required to do step 1.  I just thought I should.  I have no use for it for now.

    Give it a try.  I hope this works better.

    Is this a Microsoft problem?  I still think it is.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-01-20T13:35:10+00:00

    I tried the first one just searching for the words Diagnostic Policy Service. Nothing happened at all apart from telling me there were no connection. I tried a few times. I assume your method is just do Windowskey+Q and search for anything and the search action helps. But it did not unfortunately.

    Your other method I tried and did not get response there either, - but only once. I will try that one again a few times. 

    We all want it to work, but it is frustrating it does not work. If a person with the knowledge looked at it then there would be a solution in an hour.

    Then I have tested the other method. No success - it did not connect to anything and came with error message Code 80072EFD and the connection still stayed deconnected.

    Was this answer helpful?

    0 comments