Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2015-03-13T16:23:16+00:00

    What part of Windows handles the WLAN and how many third party drivers effect WLAN?


    You still haven't opened a question to fix your issue.

    If you want to figure out if it is an issue with windows or an issue with a third party adapter then open a question and your issue will be fixed. Until then ranting about something you don't know anything about is not going to solve your issue.

    I would be more then happy to help you solve your issue. Doesn't matter to me if it is an issue with Windows or an issue with something else. But going on about whose fault it is will get nothing fixed.

    THIS part of Windows handles the WLAN of any and all third party Drivers -

    (Wireless Zero Configuration was first introduced with Windows XP. In Windows Vista and Windows 7, the service that provides equivalent functionality is called "WLAN AutoConfig". It is based on the Native Wi-Fi architecture introduced in Windows Vista.

    Initially, there was no Wireless LAN API in Windows XP for developers to create wireless client programs and manage profiles and connections. After the release of Windows Vista, Microsoft released KB918977 which includes a Wireless LAN API for Windows XP SP2. It was later integrated into Windows XP Service Pack 3.)

    • I haven't opened a 'Question' due to it's redundancy because a few dozen others have already asked "my" Question for me (Windows 8.1: WiFi dropping and/or "Limited")

    Meanwhile, I'm scanning Internet GEEK Forums daily looking for 'new' fixes to this Connectivity issue from Hades.... and 'going on about it' is what People do when they lose time & Money wasting countless time and hours trying to 'fix' something that shouldn't be broken in the first place. My wireless Network Adapter Card is right as rain.... I shouldn't be experiencing these Wifi connection issues. I DO appreciate the fact that you do appear to be 'trying' to help, so I apologize for what appears to be a 'snarky' attitude... but all of this gets exhausting & exasperating when you have a Business, House and Family to tend to. Believe me, when AND/OR if a permanent fix arrives, I will be the first Person to post it right here on this particular thread. Thanks for responding and 'good looking out'.... :)

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  2. Anonymous
    2015-03-13T16:10:12+00:00

    Guys, I solve this issue on my Windows 8.1 computer. Before this way of solution my internet speed was terrible and it disconnects around 2 hours periodically. After his way of solution I haven't encountered any problem (since October 2014). I hope this will also solve yours.

    I have HP TouchSmart 14 laptop, which has Intel 7260N wifi driver. This device also has bluetooth integration inside. 

    1. Put your computer to flight mode and DO NOT DEACTIVATE IT UNTIL THE LAST STEP (THIS IS VERY IMPORTANT)
    2. Plug the ethernet cable and download the latest wifi and bluetooth drivers of your computer
    3. Uninstall the former drivers (both bluetooth and wifi) and reboot. 

    !!VERY IMPORTANT!!

    After uninstall, open device manager and check again if there is any wifi or bluetooth adapter driver exists because even you uninstall it for once Windows starts to use previous one that was installed way before. So uninstall everytime until you see something like "Generic driver" (Network Adapter section on device manager) or there is no any option to uninstall on the drivers menu (to see it right click on the driver), we are sure that there is no any driver that may conflict with the one we are going to install. 

    1. After you are sure that there is no any driver exists, please install the new ones that you downloaded from ethernet cable (I recommend you to install bluetooth one first)
    2. After you install both of the drivers the computer will ask you to restart, accept it (between those two the computer may ask you for reboot dont accept it. Please continue and install which one is remained.
    3. When the computer rebooted, activate your wifi driver (go off from flight mode)
    4. Go to device manager- Network Adapters right click on your wifi adapter and click properties
    5. Go to Advanced section and Click HT Mode and change it to "Disabled"
    6. Click UAPSD Support and change the value as Disabled
    7. Go to Power Management section and remove the mark from "Allow the computer to turn off this device to save power"
    8. Click ok and restart your computer.

    I hope this solution works. Also, I don't think that it's driver manufacturer's fault. If most of the computers have the same issue on the same "new" operating system then this is Microsoft's fault. Since English is not my native language there may be some mistakes, I'm sorry for these.

    See you:)

    uuuu happened ...

    Intel has updated drivers installer application.

    Now it works only way to TEMP.

    copy the drivers manually.

    Because if it crashes the application error on BT frequencies with other WiFi devices.

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  3. Anonymous
    2015-03-13T15:43:29+00:00

    Guys, I solve this issue on my Windows 8.1 computer. Before this way of solution my internet speed was terrible and it disconnects around 2 hours periodically. After his way of solution I haven't encountered any problem (since October 2014). I hope this will also solve yours.

    I have HP TouchSmart 14 laptop, which has Intel 7260N wifi driver. This device also has bluetooth integration inside. 

    1. Put your computer to flight mode and DO NOT DEACTIVATE IT UNTIL THE LAST STEP (THIS IS VERY IMPORTANT)
    2. Plug the ethernet cable and download the latest wifi and bluetooth drivers of your computer
    3. Uninstall the former drivers (both bluetooth and wifi) and reboot. 

    !!VERY IMPORTANT!!

    After uninstall, open device manager and check again if there is any wifi or bluetooth adapter driver exists because even you uninstall it for once Windows starts to use previous one that was installed way before. So uninstall everytime until you see something like "Generic driver" (Network Adapter section on device manager) or there is no any option to uninstall on the drivers menu (to see it right click on the driver), we are sure that there is no any driver that may conflict with the one we are going to install. 

    1. After you are sure that there is no any driver exists, please install the new ones that you downloaded from ethernet cable (I recommend you to install bluetooth one first)
    2. After you install both of the drivers the computer will ask you to restart, accept it (between those two the computer may ask you for reboot dont accept it. Please continue and install which one is remained.
    3. When the computer rebooted, activate your wifi driver (go off from flight mode)
    4. Go to device manager- Network Adapters right click on your wifi adapter and click properties
    5. Go to Advanced section and Click HT Mode and change it to "Disabled"
    6. Click UAPSD Support and change the value as Disabled
    7. Go to Power Management section and remove the mark from "Allow the computer to turn off this device to save power"
    8. Click ok and restart your computer.

    I hope this solution works. Also, I don't think that it's driver manufacturer's fault. If most of the computers have the same issue on the same "new" operating system then this is Microsoft's fault. Since English is not my native language there may be some mistakes, I'm sorry for these.

    See you:)

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  4. Anonymous
    2015-03-13T14:29:31+00:00

    What part of Windows handles the WLAN and how many third party drivers effect WLAN?


    You still haven't opened a question to fix your issue.

    If you want to figure out if it is an issue with windows or an issue with a third party adapter then open a question and your issue will be fixed. Until then ranting about something you don't know anything about is not going to solve your issue.

    I would be more then happy to help you solve your issue. Doesn't matter to me if it is an issue with Windows or an issue with something else. But going on about whose fault it is will get nothing fixed.

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  5. Anonymous
    2015-03-13T03:34:44+00:00

    Assuming that when they made your laptop with 8.1 and they tested the wireless card to see if it worked before they mass produced it, and it did work, then yes it is a per person issue.

    Windows doesn't handle the wireless connectivity. It is done by a wireless adapter hardware and software.

    If you have an issue and you truly want to get the issue solved ask a question so you can troubleshoot it.

    Laptops newer then 1 year are supported by the manufacture. They are also required to provide support for Windows during that year as part of their license with Microsoft. If they tell you its an issue with Windows that means they can't figure it out so they are just passing blame.

    I have solved 1000's of connectivity issues and have not found a single one to be caused by Windows.

    I noticed you have not started a single question asking for help with your connection issue. On top is a participate button. Click it and ask a question. By the days end, if you actively reply to the person helping you can have your issue resolved.

    If people continue to sit around waiting for Microsoft to fix an issue that they have no control over you will never get it fixed. It is your computer do what you want, but I would rather fix the issue then waiting around for someone to fix an issue that they aren't able to.

    There is absolutely NOTHING wrong with my Wireless Card and regardless of how many times you repeat this is NOT a Microsoft error, that still will not make it true. The FACT is, Microsoft's Windows 8 & 8.1 Operating System is 100 percent at fault for this and THIS isn't the ONLY thread on the Internet discussing this very same Wifi connectivity issue with no permanent Solution and it just so happens to concern ONLY Windows 8 and 8.1 Computers... (with most of them being recently purchased)...Now,  due to 'some' of the Tips & Tweaks on this thread I'm able to maintain Wireless connectivity for several hours ..... A week ago? Generally less than ten minutes.  I'm still experiencing 'Limited Connectivity' more than I like, but far less than I was.... due to some 'brilliant' minds on this Thread.  I'm going to put you to the test and give you the 'opportunity' to "solve" my Wireless Wifi Connectivity issues ... Oh! and THIS Computer is on the SAME Bright house Cable Modem as two other Computers that have NO connectivity issues EVER and connect at 150 Mbps while this one connects at 72.2 Mbps.... This is a Toshiba S55-A5139 Laptop with 8GB (64-bit) system. Wireless Network Adapter is Qualcomm Atheros AR956x Wireless Network Adapter running Version 10.0.0.263. I've uninstalled, re installed, rolled back, updated and everything else you can think of with these Drivers. I've used Window's Drivers, (didn't help) and the Manufacturer's (Atheros) Drivers... (didn't help)...  Installed Toshiba's Wireless Adapter's Drivers, (didn't help).....   The Rollback to a previous Driver Version so far has resulted in 'noted' improvement to connectivity.... I have done EVERYTHING attempting to maintain full connectivity on this Computer, including doing a complete System Recovery... to no avail. I have READ 63 pages of 'fixes' on this Thread (not counting all of the other 'fixes' on other threads) and applied ALL of them that applies to MY system, with no permanent fix. I assure you... I've been ACTIVELY working on this Computer for MONTHS attempting to 'fix' this Issue... that's hardly waiting around for Microsoft to do something about it... so far NO ONE has done anything about it.. except me. I've worked on Computers since 1985... and I've NEVER had to deal with anything like this... AND THIS IS a Windows SOFTWARE configuration issue. Now, IF you can tell me to do 'something' OTHER than what I've already done to 'fix' my Wireless Connectivity issues  (and that's EVERYTHING within the 63 pages of this Thread, so if  you 'repeat' anything that's previously been recommended, I won't do it because it won't work) then you will undoubtedly be Microsoft's newest Marvel and the HERO of this Thread. (As well as MY new Hero)... so, FIX my Problem as well as thousands of others. Astound us. Please.

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