Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-10-11T21:28:17+00:00

    You can go to participate on the top of this page and start a new thread of your own for better help. Provide a link here to the new post and one on the new post to here so others van see what you have done so far

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  2. Anonymous
    2014-10-11T20:02:25+00:00

    I just checked and the driver is 13.3.0.137 dated 15/08/2010,  A ping to my router just revealed 5% dropped packets so things could be better so I will be trying updating the driver to the default to see if this improves things, though I will be waiting a few days when I should have more time. to investigate.

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  3. Anonymous
    2014-10-11T19:13:13+00:00

    Click on driver details in the driver tab inside device manager for the NIC adapter who is the actual driver file provided by. That isn't a Microsoft driver most likely. If it was it would be a version number like 6.3.9600.16384 which indicates the build it belongs to.

    What you most likely did is the same as updating you driver. Many driver come as optional updates and don't update automatically.

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  4. Anonymous
    2014-10-11T18:58:03+00:00

    Of course there are drivers built-in. In fact, a lot of them and I prefer them over the manufacturer's ones.

    The steps from your link could be used but are not neccessary. If laptop's network card worked perfectly well on Windows 7/8 and now it doesn't work immediately after upgrade to 8.1 then it's driver related 100%.

    There was a built-in Windows 8.1 wi-fi driver for my HP Elitebook 8560 (Driver provider: Microsoft, 31.5.2013, 6.30.223.102) and I suggested the above steps for anyone who has issues after he/she upgraded. There are drivers built-in for most laptops from the past few years.

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  5. Anonymous
    2014-10-11T16:07:29+00:00

    There is no 8.1 driver. Try this info www.vindamedia.com/windows/help/troubleshooting-your-network

    there is most common fixes there. One that can cause intermittent loss is the last one. But any can so its best to run down in the order they are displayed

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