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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
Add me to the list of those affected by this.
Windows 8.1 freezes apart from the mouse cursor being still moveable, and some disc access still going on.
After pressing restart I checked the progress of files that were being created when the freeze happened. All of them ceased being updated at the moment of the freeze so I've no idea what the disk activity was all about.
i7-920 OC @ 4GHz (checked temps, etc. - all fine)
Asus P6T Deluxe V2
6GB DDR3 (Memory scan checks out OK)
C: = SSD
D: = SSD
E: = HDD
F: = HDD
G: = SSD
Sapphire HD 7870 GHz OC (Catalyst 3.9)
Comodo Firewall 6.3 (Free)
AVG Anti-Virus 2013 (Paid)
It is suggested in another forum that a solution to the freezing problem may be to disable the Fast Start-up feature in the Control Panel's Power Options settings. This can be done by selecting e.g. "Choose what the power button does", then "Change settings that are currently unavailable", then unchecking "Turn on fast start-up". However, this may not be enough, so I disabled Hibernation altogether by bringing up an administrative command window and typing "powercfg -H OFF". (This also has the advantage of deleting hiberfile.sys, which is several GB in size. You can check that the file has gone by turning on "View hidden items" and looking at C:\ in File Explorer).
For those who don't know, you can get to an administrative command prompt by left-clicking at the bottom-left of the screen and selecting "Command Prompt (Admin)" from the context menu.
This seems to have cured the problem. What I thought was a graphics driver issue has gone away (so far), and I have been able to watch movies and browse the Web without further hanging events.
I have the same issue with my laptop dell inspiron n7110 I have upgraded from windows 8 to 8.1 embed industry and my system start freezing after few days, maybe updates are causing this i don't know i will try to uninstall all updates from two days ago and see what will happen next.
I just suggest to Microsoft to fix this problem ASAP i saw that many people have same problems.
System freezes but mouse can work and nothing else can't.
