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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
My system keeps freezing as well. I cannot find anything in the even logs and there does not appear to be any commonality to the freezing and crashing. My system was fine with Windows 8, it has become unstable with 8.1.
Also, whenever I try checking for updates I get a 80244FFF error. Sad to see Microsoft has taken such a huge step back with the usefulness of their error messages.
This has been happening to me as well since I updated to Windows 8.1 on October 25th. My mouse and keyboard are non-responsive when it freezes up. I first thought it was Google Chrome because that's the browser I was using every time this happened, so I uninstalled it. Then I started using Explorer, but the same thing happened. I decided to stay off any browsers and tried editing a document in Word. The same thing happened; it froze with no response from the mouse or keyboard.
I've had to shutdown my computer using the power button on the computer several times. My husband has run different programs to look for viruses, etc. He has found nothing. Now, when I'm on the Windows page with all my apps, I cannot get any apps to open. They seem to open, but then go right back to the apps page.
This is super frustrating. Why are there no posts on here from anyone who works for Microsoft telling us what is going on and/or how to fix it?
I am not computer savvy in the IT category so I don't know much about fixing this issue myself beyond uninstalling then downloading new drivers and updates, and then re-installing. And that would be for basic programs.
I'm contemplating completely restoring to the factory settings, but that would be a pain to do. There must be a simpler fix. Microsoft...are you listening? Please help.
I am also experiencing the frustrating Windows 8.1 freezing. My system was working just fine using Windows 8. I made the mistake of accepting the prompt to upgrade to Windows 8.1. Now at random times, the system becomes unresponsive except for mouse movement. There is no disk light and the keyboard buffer and mouse click buffer hold what I was doing. So in 4 to 5 minutes, when the OS returns, windows I click on shutdown as I meant them to. I have tried keeping task manager running so I can see if there is anything causing 100% utilization, but I don't see anything.
HP 4545 64bit
Windows 8.1 Pro with media center 64 bit
