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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
That would leave a PC unprotected and is not a good idea or even an option that should be explored as a solution. The firewall and antivirus shouldn't freeze the PC
Go to power options in control panel, then go onto your desired power option e.g Power Saver. Click "change advanced power settings". It will bring up a menu. On the left hand side there will be a drop down for "hard disk", hit the small plus and it will come up with another "turn off the hard disk after a certain amount of time type "999999" into the box and click apply.
No comment on whether that is the fix for the freeze, but the value "0" also works as "Never".
The same issue happened to me after I did the MS updates. Luckily I was able to do a go to a previous restore point and restore it to where I no longer had the problem. I again created a restore point and installed the MS updates, and the issue immediately returned. Once again, when I restored it to my newly created restore point, the issue stopped. Microsoft is not paying due diligence to the garbage the are providing, however they are making a killing selling their Assure Software Support Plan.
