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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
Mine is constantly freezing too since updating to 8.1. Control/alt/delete often will not bring upon the task manager. Am getting really frustrated, can anyone advise or is it best I uninstall and then re-install? Although I don't even know how to do that!
Thank you for an insight as to what may be the cause, I have done a re install and the issue seems to have gone. however I still dont know the cause but have narrowed it down to possibly being one of the drivers for my system.
Thanks,
Shane.
I too faced similar problems, whole computer freeze with no mouse and keyboard input at all and will have to use the power button to shut down.
However, after days of diagnosing, I found the reason for the freeze, my Corsair Force 240GB SSD.
I switched it out and reinstall windows 8.1 and the freeze is gone.
Initially I though it was the GPU, Motherboard or PSU until I reach the last test, testing the hard disc.
Before this I was able to always force the freeze when running 3D Mark 11 and some games. It only took about 5 to 10 minutes to make the computer freeze so I thought it was the GPU. When the compute freezes by just browsing and doing light load stuff, I had my doubts and did all forms of diagnosing tricks found on forums and so forth.
Right now my desktop is running fine with regular hard disc. Maybe Corsair's SSD sucks or Windows 8.1 screws up some settings.
I hope this helps anyone having the same issue.
