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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
I have the same problem, new computer HP Pavilion 500-120 using windows 8 upgraded to 8.1 with Pavilion 23xi monitor. When I re-activate the monitor after it has been asleep the icons on the LHS of the desktop have disappeared and none of the pinned icons at the bottom can be activated. Oddly if I can eventually find the mouse cursor and get back to the start screen this seems to be OK. The only way out of it is to switch off the monitor and switch it back on again - very annoying
Exact same thing here with Samsung ATIV Laptop. Everything was fine on Windows 8 that came shipped with the laptop (about 2 weeks ago). After I accepted the WIndows 8.1 update this freezing behavior started.
I originally thought it was my Pluggable Docking Station. Reinstalled their drivers and no difference.
Then there was an updated from Samsung that I accepted that I noticed included a Windows 8.1 patch. That fixed the problem - for about 4 days. But now it is back again.
I will try un-installing the Hibernate file - that seems likely cause.
I also see on my App History that MS Mail, Calendar & People - which I don't even really know what that is and I don't use - take up some gigantic amount of my CPU time (like 5000x more than any other app). It appears they are the built in Mail, Calendar and Contact directory for Windows 8, which I do not use.
Here is what has fixed my freezing problem.
1.0 Go to your motherboard and adapter web sites and download all updates including BIOS.
2.0 Run "netsh winsock reset"
3.0 Make sure you have all MS updates installed.
This fixed my computer for about a week and then I ran the netsh winsock reset again. This was either last of Dec or 1st week of Jan. My computer stays on 24/7 has not had any freeze problems since.
Exact same thing here with Samsung ATIV Laptop. Everything was fine on Windows 8 that came shipped with the laptop (about 2 weeks ago). After I accepted the WIndows 8.1 update this freezing behavior started.
I originally thought it was my Pluggable Docking Station. Reinstalled their drivers and no difference.
Then there was an updated from Samsung that I accepted that I noticed included a Windows 8.1 patch. That fixed the problem - for about 4 days. But now it is back again.
I will try un-installing the Hibernate file - that seems likely cause.
I also see on my App History that MS Mail, Calendar & People - which I don't even really know what that is and I don't use - take up some gigantic amount of my CPU time (like 5000x more than any other app). It appears they are the built in Mail, Calendar and Contact directory for Windows 8, which I do not use.
