Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2014-02-23T21:51:51+00:00

    i had the same thing for 3 weeks on end and could only start same as you did several times a day, i found 3 partitions on my hard drive 80 gigabyte where everything on the computer was on, the third partition was filled with hp details of which referred to my computer as it is an hp laptop. the second partition was about nearly 900 gigabyte and had nothing on it so i merged the second partition with the first partition making it nearly 970 gigabyte  and have not froze once since i did it. what was happening was the first partition was nearly full and had only 6 gigabyte empty so can only think that was the cause.

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  2. Anonymous
    2014-02-22T19:20:46+00:00

    I just got this problem now but this is the first time it wasn't Game Driver Related. What I found on Desktop was that when my game freezes in full screen mode it freezes the whole game. HOWEVER it never happened before on an earlier Nvidia experience Driver. So I just played it in windows mode so when and if it freezes. I can Ctrl Alt Delete it closed. If you are having probleming on a game contact the graphic Driver support and ask them to make a prfile for the game you play to ficx the issue.

    Now I have a new problem After I lock my PC unless I have something in the background it cant open the login in. every so often. So I need to restart it and it works again. Last time it happened it tried to find and fix the problem. After it failed it said to turn off the PC and turn it on again.... it worked!

    So what I found its most likely a graphics driver or something else. Not sure but it could be almost anything. In my case it was easy to fix the game freeze. By chaning my games settings I mminimized the freezuing to every so often. Now after a newer update I started to get this error however. For those who want to use MACs instead... I got news for you. I have one laptop and I still get a BSOD. Blue Screan Of Death! Macs have their own set of problems.

    So I'll see if I can find anything else.

    For now here is my PC Spects:

    HP Pavillion

    Processor: AMD A8-5500 APU with Radeon HD Grpahics

    Quad Core

    Windows 8.1

    64 Bit

    14GB RAM

    PNY Geforce GTX 650

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  3. Anonymous
    2014-02-16T11:58:29+00:00

    In work I had USB HDD connected, but at home nothing, both computers freezes ... In work I use IE and Chrome, at home too, Firefox not, and it freez too.

    I think there is something from last week update, what it make it.

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